Jacob Henderson
Littleton,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Waiter
Erickson Senior Living
Littleton, CO
08.2022 - 06.2025
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Resolved customer complaints in a professional manner.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
- Informed customers of daily specials and signature menu items.
- Performed opening and closing duties including restocking supplies.
Education
GED -
Red Rocks Community College
Denver, CO05-2022
Skills
- Customer service
- Alcohol safety
- Employee training
- Time management
- Problem solving
- Team collaboration
- Food service
- Serving
- Bartending
- Food running
- Table turning
Certification
- ServSafe Alcohol Certificate - Issued
References
References available upon request.
Timeline
Bartender/Waiter
Erickson Senior Living
08.2022 - 06.2025
GED -
Red Rocks Community College
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