Jacob Hoffman
United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Driver
Amazon
Philadelphia, PA
09.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Manager
Bucks Hoagie Shop
Warminster, PA
11.2022 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Salesperson
Superior Siding And Windows
Fort Dodge, IA
07.2020 - 09.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Deli Clerk
Hymies Merion Delicatessen & Restaurant
Philadelphia, PA
11.2019 - 06.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Call Center Representative
Vision Solar
Blackwood, NJ
01.2019 - 10.2019
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Salesperson
Ad Energy
Sicklerville, NJ
02.2018 - 02.2019
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Canvassing Team Leader
Ad Energy
Sicklerville, NJ
08.2017 - 02.2018
- Responded to customer questions and objections to address concerns and build rapport.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
Canvasser
Code Green Solar
Cherry Hill, NJ
05.2016 - 08.2017
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Responded to customer questions and objections to address concerns and build rapport.
Education
High School Diploma -
Springfield High School
Springfield, PA05.2015
Skills
- Technical Support
- Hardware Installation
- Remote Support
- Customer Service
- Product Sales
- Customer Needs Assessment
- Upselling
- Appointment Scheduling
- Basic Vehicle Repairs
- Revenue Generation
Certification
Xactimate Level 1
Timeline
Driver
Amazon
09.2023 - Current
Manager
Bucks Hoagie Shop
11.2022 - 09.2023
Salesperson
Superior Siding And Windows
07.2020 - 09.2022
Deli Clerk
Hymies Merion Delicatessen & Restaurant
11.2019 - 06.2020
Call Center Representative
Vision Solar
01.2019 - 10.2019
Salesperson
Ad Energy
02.2018 - 02.2019
Canvassing Team Leader
Ad Energy
08.2017 - 02.2018
Canvasser
Code Green Solar
05.2016 - 08.2017
High School Diploma -
Springfield High School