Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Holden

Springfield

Summary

Dynamic and customer-focused professional with experience at Andy's Frozen Custard, adept at creative problem solving and engaging customer interaction. Also, excelled in food preparation and safe handling, enhancing customer loyalty through exceptional service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate

Andy's Frozen Custard
05.2024 - 06.2025
  • Managed the custard machines.
  • Learned and memorized over 50 different treats.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering customer service experiences.
  • Managed efficient cash register operations.

Crew Member

Greenscapes Lawn & Landscape
06.2023 - 05.2024
  • Understood and learned over 30 different lawns and their needs.
  • Familiarized how to operate the different equipment.
  • Understood proper lawn care knowledge.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.

Education

High School Diploma -

Kickapoo High School
05-2025

Skills

  • Creative Problem Solver
  • Critical Thinking
  • Communication
  • Teamwork
  • Product Knowledge
  • Customer Engagement and Interaction
  • Point of Sale operation
  • Recipe Adherence
  • Food Running
  • Safe Food Handling
  • Food Service Standards
  • Quality Assurance and Control

Certification

ServSafe Food Handler Certification

Andy's Frozen Custard Waitrainer Food Handler Certification

Timeline

Associate

Andy's Frozen Custard
05.2024 - 06.2025

Crew Member

Greenscapes Lawn & Landscape
06.2023 - 05.2024

High School Diploma -

Kickapoo High School

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