Olivia Nasoni

• Led initiatives to streamline operational processes, enhancing overall team efficiency.
• Mentored junior associates, fostering skills development and improving team performance.
• Executed strategic plans to optimize resource allocation across multiple projects.
• Analyzed data trends to inform decision-making and drive business improvements.

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.

Amazon Fulfillment Tour Ambassador of 2 years.

• Recommended merchandise to customers based on their needs and preferences.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Built relationships with customers to increase likelihood of repeat business.
• Completed product training for principal lines.
• Organized company training events for product line immersion.
• Maintained customer database (ACT!) by providing follow-up schedules, completing missing customer information, and accurately entering new customers.
• Provided a 40% return for leads from potential customer population.