Proficient in Microsoft Suite
Jacob Holloway
Store
Tallmadge,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Store Manager
The UPS Store
Cuyahoga Falls, United States
04.2018 - 01.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Associate
The UPS Store
Cuyahoga Falls, United States
09.2015 - 04.2018
- Maintained customer satisfaction with quick and professional handling of product returns.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
Woodridge High School
Peninsula, OH 08.2013 - 05.2017
Skills
Team leadership and coaching
Maximizing profitability
Relationship building and management
Order management
POS systems
Accomplishments
- Managed a store that exceeded company expectations in every category during the Peak Season
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Certification
Certified Trainer
Timeline
Store Manager
The UPS Store
04.2018 - 01.2021
Certified Trainer
03-2018
Store Associate
The UPS Store
09.2015 - 04.2018
High School Diploma -
Woodridge High School
08.2013 - 05.2017