Jacob Holmes
Duncan Golf Management (Chris Detsch)
6
years of professional experience
Dedicated golf shop attendant with proven skills in customer service, cash handling, and inventory management. Committed to enhancing the customer experience through proactive assistance and effective problem resolution.
Work History
Golf Shop Attendant
1 Year 3 Months- Assisted customers with golf club selection and any merchandise questions.
- Maintained a very clean and organized shop display while on shift.
- Processed transactions using point-of-sale systems.
- Tracked inventory every month of every single golf ball, glove, club, and piece of clothing.
- Educated customers on membership deals for the course, what benefits came exactly with each membership, and what would be recommended based off of where they live and how much they golf.
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Went over daily tee sheets, checked in customers and resolved payment problems.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor. (Much of this)
- Was the assistant coach of 4 PGA kids camps this summer.
Golf Cart Attendant
4 Months- Operated and maintained golf carts, ensuring optimal performance for customers.
- Assisted golfers with cart rentals, providing great customer service and support.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Golf Attendant
4 Years- Collaborated with superintendent to manage daily operational tasks and ensure adherence to quality standards.
- Oversaw irrigation system maintenance, optimizing water usage and improving efficiency across the course.
- Conducted regular inspections of course conditions, identifying areas for improvement and strategic planning adjustments.
- Enhanced course aesthetics with timely and precise mowing, edging, and trimming practices.
- Organized off-season projects such as tree pruning or bunker renovations to enhance overall course appearance during peak season playability months.
- Improved turf quality by implementing effective pest and disease management programs.
- Maintained healthy turf conditions by applying proper fertilization and irrigation techniques.
Education
High School Diploma
- 4.2 Overall HS GPA
- Ranked in Top 10% of class
- National Junior Honors Society Member and Historian in Middle School
- summa cum laude graduate
- Completed AP courses in Math and English all four years of High School
Skills
Lesson coordination
Equipment storage management
Customer education
Store appearance
Product display creation
Stock replenishment
Bag storage organization
Golf club repair
Event support
Cleanliness and hygiene
Proactive mindset
Equipment maintenance
Team player mentality
Accomplishments
First team all state 3 years of HS golf
League MVP in 2024
Individual and team State Champion in 2024
Timeline
Golf Shop Attendant
Duncan Golf Management (Chris Detsch)
05.2025 - CurrentRead More
Golf Cart Attendant
Fallon Golf Course
04.2024 - 08.2024Read More
Golf Attendant
Precision Turf Management
05.2020 - 05.2024Read More
Fernley High School
High School Diploma
Read More