Jacob Holt
Parkland,FL
Summary
Proven effective supervisor that has led multiple policy initiatives, while working across all levels of leadership. With over half a decade of experience in using data driven practices to engage and inspire employees, while improving employee satisfaction. Overall, I have a heart for making meaningful connections, while aligning workplace behaviors to meet business goals.
Overview
6
6
years of professional experience
Work History
Financial Aid Supervisor/Workforce Analyst
Liberty University
Lynchburg, VA
10.2018 - Current
- Developed and implemented organizational change management plans to ensure successful transition of new processes.
- Provided guidance on best practices in areas such as talent development, performance management, leadership effectiveness, and employee engagement.
- Created and led employee training and development sessions, that improved worker satisfaction and retention.
- Created and trained reporting practices to measure employee performance, measuring various KPIs.
- Worked with executive leadership to deliver changes in workplace policy and to foster an 'employee first' atmosphere.
Community/Crisis Counselor
National Counseling Group
Lynchburg, VA
12.2017 - 09.2018
- Facilitated group counseling sessions to help clients develop coping strategies and problem-solving skills.
- Collaborated with site directors to develop comprehensive treatment plans that involved all parties.
- Complied with HIPPA and other compliance standards, maintaining proper documentation through a healthcare management system.
- Quickly built rapport with clients, family, and counselors to create a trusting relationship, while maintaining professional boundaries.
Education
Master of Arts - Industrial And Organizational Psychology
Liberty University
Lynchburg, VA07-2021
Bachelor of Science - Counseling Psychology
Liberty University
Lynchburg, VA05-2016
Skills
- Performance Improvement
- Talent Assessment
- Employee Management
- Training & Development
- Project Management
- Excel
- Tableau-Data Visualization
- SQL-Data Query & Manipulation
Timeline
Financial Aid Supervisor/Workforce Analyst
Liberty University
10.2018 - Current
Community/Crisis Counselor
National Counseling Group
12.2017 - 09.2018
Master of Arts - Industrial And Organizational Psychology
Liberty University
Bachelor of Science - Counseling Psychology
Liberty University