Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Hopkins

Kansas City,Missouri

Summary

Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth. Routinely tests new features and assets and measures results as company grows and evolves. Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools.

Overview

7
7
years of professional experience

Work History

E-commerce Manager

Red Racks Thrift Stores
09.2023 - 05.2024
  • Managed inventory control processes for seamless order fulfillment and customer satisfaction.
  • Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
  • Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
  • Helped find leading online retailers and platforms to connect with consumers.
  • Supervised a team of e-commerce specialists, providing guidance and performance feedback to foster professional development.

Food & Beverage Director

Legoland Discovery Center
04.2023 - 08.2023
  • Monitored industry trends to remain current with evolving culinary techniques, presentation styles, and consumer preferences for continuous improvement of offerings.
  • Boosted overall revenue by streamlining operations and optimizing staff productivity through effective scheduling and task delegation.
  • Analyzed financial reports to identify areas of opportunity for increasing profitability while managing expenses effectively within budget constraints.
  • Negotiated favorable contracts with suppliers, securing competitive pricing on premium ingredients without compromising quality standards.
  • Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.

Executive Musical Director

Lodge Of The Four Season
08.2021 - 04.2023
  • Secured performance venues well in advance, ensuring adequate preparation time for musicians and technical staff alike.
  • Organized performance schedules strategically, maximizing exposure opportunities for ensembles and individual musicians.
  • Spearheaded fundraising campaigns to support the development of new musical projects and initiatives.
  • Commissioned original compositions from talented composers, showcasing unique pieces during live performances.
  • Managed budgets and resources effectively, enabling the successful production of numerous musical events.

Executive Musical Director

Regalia Hotel
01.2017 - 08.2021
  • Enhanced musical performances by conducting comprehensive rehearsals and providing constructive feedback to performers.
  • Collaborated with choreographers and stage directors to ensure seamless integration of music and movement in productions.
  • Cultivated a positive working environment within ensembles by promoting open communication amongst all members.
  • Mentored up-and-coming musicians through private lessons, fostering their growth as artists and performers.
  • Utilized social media platforms effectively to promote upcoming performances and connect with fans worldwide.

Education

High School Diploma -

School Of The Osage
Osage Beach, MO
07.2022

Skills

  • Product Management
  • Order Fulfillment
  • E-commerce Platforms
  • Competitor Analysis
  • Google Analytics
  • Online Advertising
  • Customer Service

Timeline

E-commerce Manager

Red Racks Thrift Stores
09.2023 - 05.2024

Food & Beverage Director

Legoland Discovery Center
04.2023 - 08.2023

Executive Musical Director

Lodge Of The Four Season
08.2021 - 04.2023

Executive Musical Director

Regalia Hotel
01.2017 - 08.2021

High School Diploma -

School Of The Osage

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Jacob Hopkins