Jacob House
Eaton,OH
Summary
Dedicated Route Manager bringing proven expertise in meeting customer needs, overseeing drivers and prospecting for new business. History of growing territory with skilled lead generation and conversion. Manages daily operations with strong attention to detail and good organizational skills.
Overview
11
11
years of professional experience
Work History
Route Operations Manager
HisWay Partners dba Hometown
05.2013 - Current
- Completed routine service calls to resolve customers' issues and maximize satisfaction.
- Organized and scheduled drivers, trucks, and helpers to successfully meet daily route requirements.
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Consistently met the company and department objectives within budget and time constraints.
- Created and enforced policies and procedures for the entire logistics team.
- Recruited top talent through interviews and personnel recommendations.
- Identified opportunities to reduce cost and improve productivity.
- Supervised staff of 9 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
- Promoted a culture of safety dedicated to maintaining maximum productivity.
- Kept facilities in compliance with OSHA, DOT, and PUCO standards.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Responded to emergency situations in most efficient, effective ways possible.
- Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
- Administered workers' compensation program covering injured employees.
- Improved route efficiency by analyzing and optimizing daily operations for a team of drivers.
Education
Bachelor of Arts - Operations Management & Analysis
University of Arizona Global Campus
07.2023
High School Diploma -
Eaton High School
Eaton, OH05.2005
Skills
- Logistics Planning
- Verbal and Written Communication
- Operations Control
- Budget Preparation and Management
- Critical Thinking
- Inventory Management
- Problem-Solving
- Regulations Compliance
- Time Management
- Customer Service
- Detail-Oriented
- Transportation Management
- Staff Training and Development
- Fleet Management
Timeline
Route Operations Manager
HisWay Partners dba Hometown
05.2013 - Current
Bachelor of Arts - Operations Management & Analysis
University of Arizona Global Campus
High School Diploma -
Eaton High School
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