Nakia Nash
Amarillo,TX
Summary
Dedicated Route Manager bringing proven expertise in meeting customer needs, overseeing drivers and prospecting for new business. History of growing territory with skilled lead generation and conversion. Manages daily operations with strong attention to detail and good organizational skills. Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Route Operations Manager
Auto-Chlor of Golden Light Equipment Co.
Amarillo, Texas
02.2018 - Current
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Consistently met company and department objectives within budget and time constraints.
- Directed investigations to verify and resolve customer or shipper complaints.
- Managed the maintenance and repair of vehicles and equipment.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Assisted in resolving customer complaints related to route operations activities.
- Scheduled regular meetings with drivers to discuss any issues or concerns they have about their routes.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Performed research to identify potential improvements in routing systems or procedures.
- Completed routine service calls to resolve customers' issues and maximize satisfaction.
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Responded quickly and efficiently to any changes or disruptions in the routing plan.
- Prepared inventory for shipment by attaching tags and labels.
- Developed and implemented strategies to improve route operations efficiency.
- Completed day-to-day duties accurately and efficiently.
Head Cook
Plum Creek Health Care
Amarillo, Texas
04.2000 - 01.2018
- Managed kitchen staff, ensuring efficient workflow and high-quality food production.
- Led team in high-pressure environments, ensuring timely delivery of orders.
- Conducted regular inspections of kitchen equipment to ensure proper functioning.
- Prepared workstations with ingredients and tools to increase efficiency.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Oversaw the preparation of meals for special events and catering functions.
- Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Monitored portion size and waste control to maintain cost effectiveness.
- Served as lead cook, guiding and assisting training of less experienced cooks.
Education
Some College (No Degree) - Business
OPSU
Goodwell, OKSkills
- Staff training and development
- Warehouse operations
- Transportation management
- Logistics management
- Fleet management
- Route optimization
Timeline
Route Operations Manager
Auto-Chlor of Golden Light Equipment Co.
02.2018 - Current
Head Cook
Plum Creek Health Care
04.2000 - 01.2018
Some College (No Degree) - Business
OPSU
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