Jacob Howe
Enfield,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon
Windsor, CT
04.2023 - Current
- Worked on Tote Management and Consolidation
- Helped to designate and unload trailers
- Trained Associates in Inbound Department for BDL4
- Conducted one-on-one or group tutorials for students who needed extra help with assignments.
- Facilitated virtual classroom discussions on various topics related to the course content.
- Analyzed student performance data to recommend strategies for improving learning outcomes.
Deli Manager
Suffield Village Market
Suffield, CT
05.2022 - 05.2023
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Supervised deli staff to ensure efficient customer service.
- Trained new employees on proper food handling techniques and safety regulations.
- Ordered necessary deli supplies to maintain stock levels.
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
- Monitored daily sales reports to maximize profitability.
Preload Supervisor
United Parcel Service, UPS
Windsor Locks, CT
10.2020 - 08.2022
- Monitored employees for compliance with safety policies and procedures.
- Supervised daily staffing requirements to ensure adequate coverage of workloads.
- Assigned work tasks to staff members and monitored progress to ensure completion within established deadlines.
- Enforced company standards on attendance, productivity, and quality assurance.
- Conducted regular meetings with staff to discuss progress, identify issues, and develop solutions.
- Resolved customer complaints promptly and professionally.
- Performed weekly inventory checks of materials and supplies needed for operations.
- Analyzed production reports to assess efficiency levels of personnel and equipment utilization.
- Developed strategies to improve workflow processes while minimizing costs associated with labor or resources.
Education
Personal Trainer Certification - Exercise Physiology
International Sports Sciences Association
Phoenix, AZ01-2022
High School Diploma -
Enfield High School
Enfield, CT06-2020
Skills
- Adaptive Learning
- Peer Mentoring
- Online Learning Platforms
- Group and Individual Instruction
- Collaboration
- Consultative Sales
- Customer Engagement
- Persuasive Selling
- Presentation Customization
- Brand Awareness
- Marketing Strategies
- Social Media Expertise
- Time Management
- Creative Thinking
- Communication Skills
- Customer Relations
- Relationship Building
- Large Crowd Management
- Sales and Marketing
Affiliations
- Resistance Training
- Reading
- Meditation
Certification
- AED Certified
- CPR Certified
Accomplishments
- Exceptional Jam Clear Capabilities Reward for Inbound Department at Amazon
Languages
English
Full Professional
References
References available upon request.
Timeline
Learning Ambassador
Amazon
04.2023 - Current
Deli Manager
Suffield Village Market
05.2022 - 05.2023
Preload Supervisor
United Parcel Service, UPS
10.2020 - 08.2022
Personal Trainer Certification - Exercise Physiology
International Sports Sciences Association
High School Diploma -
Enfield High School