Jacob Inman

Identifying potential safety or security risks. Responding promptly to incidents, alarms, and emergencies, maintaining clear and accurate incident reports. Collaborate with management and law enforcement when necessary to uphold site security and access control standards. Maintain situational awareness and utilize monitoring systems to detect and deter unauthorized activities.

Worked with military personnel providing administrative support, customer service, and technical troubleshooting. Exercised leadership and initiative to meet tight deadlines in a high-security environment. Entrusted with handling equipment and safeguarding PII of military and ex-military personnel.

Adapted quickly in a fast-paced environment, providing coverage during absences and peak periods. Handled heavy lifting, resource logging, and deep cleaning while supporting production goals. Trained new staff, assisted with shift leadership, and managed catering orders and deliveries.

Gained hands-on experience in server management, networking, and hardware diagnostics. Monitored system and network performance, maintained software licenses, and applied patches. Assisted in defining project scope and milestones while documenting changes. Configured and maintained routers for reuse and network optimization.