Jacob Jackson
Houma,LA
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
Houma, LA
10.2024 - 04.2025
- Compiled and analyzed client feedback to identify trends and areas for service enhancement.
- Greeted and assisted customers to foster positive experiences.
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend best products and services.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Satisfied customers with quick, accurate service under tight deadlines.
- Tracked inventory levels and restocked items as needed.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Cashier
Wingstop Restaurant
Houma, LA
11.2022 - 10.2024
- Used suggestive selling techniques to promote add-on sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Zachary High School
Zachary, LA05-2023
Some College (No Degree) - Business Administration And Management
Louisiana Tech University
Ruston, LASkills
- Customer service
- Product knowledge
- Order fulfillment
- Inventory management
- Time management
- Active listening
- Team collaboration
- Problem solving
- Attention to detail
- Relationship building
- Delivery organization
- Heavy lifting
- Prioritizing orders
References
References available upon request.
Timeline
Personal Shopper
Walmart
10.2024 - 04.2025
Cashier
Wingstop Restaurant
11.2022 - 10.2024
High School Diploma -
Zachary High School
Some College (No Degree) - Business Administration And Management
Louisiana Tech University