Jacob Johnson
Tucson,AZ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Golf Sales Leader/Key Holder
Dick's Sporting Goods, Inc
08.2021 - Current
- Develop and Implement Sales Strategies to achieve targets and maximize revenue in the Golf department.
- Provide exceptional customer experience by assisting customers with inquiries, product recommendations,and purchases
- Train and mentor team members to enhance their product knowledge.
- Assist in merchandising efforts including product display's, signage, and promotions, to enhance the overall shopping experience.
- Maintain a clean and organized retail environment, including regular cleaning and tidying of the golf department.
Apparel Sales Associate
Target
10.2019 - 01.2020
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Sales Associate
Banana Republic
04.2019 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Applied Science - Logistics & Supply Chain Management
Pima Community College
Tucson, AZ12.2023
Skills
- Team Management
- Employee Motivation
- Sales Presentations
- Data-driven decision-making
- Merchandising
- Retail Management
- Cash Handling
- Supervising
- Leadership
- Heavy Lifting
Timeline
Golf Sales Leader/Key Holder
Dick's Sporting Goods, Inc
08.2021 - Current
Apparel Sales Associate
Target
10.2019 - 01.2020
Sales Associate
Banana Republic
04.2019 - 10.2019
Associate of Applied Science - Logistics & Supply Chain Management
Pima Community College
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