Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Johnson

Tucson,AZ

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

Golf Sales Leader/Key Holder

Dick's Sporting Goods, Inc
2021.08 - Current
  • Develop and Implement Sales Strategies to achieve targets and maximize revenue in the Golf department.
  • Provide exceptional customer experience by assisting customers with inquiries, product recommendations,and purchases
  • Train and mentor team members to enhance their product knowledge.
  • Assist in merchandising efforts including product display's, signage, and promotions, to enhance the overall shopping experience.
  • Maintain a clean and organized retail environment, including regular cleaning and tidying of the golf department.

Apparel Sales Associate

Target
2019.10 - 2020.01
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.

Sales Associate

Banana Republic
2019.04 - 2019.10
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Applied Science - Logistics & Supply Chain Management

Pima Community College
Tucson, AZ
12.2023

Skills

  • Team Management
  • Employee Motivation
  • Sales Presentations
  • Data-driven decision-making
  • Merchandising
  • Retail Management
  • Cash Handling
  • Supervising
  • Leadership
  • Heavy Lifting

Timeline

Golf Sales Leader/Key Holder

Dick's Sporting Goods, Inc
2021.08 - Current

Apparel Sales Associate

Target
2019.10 - 2020.01

Sales Associate

Banana Republic
2019.04 - 2019.10

Associate of Applied Science - Logistics & Supply Chain Management

Pima Community College
Jacob Johnson