Michael Cordova
Famous Footwear
Fort Collins,CO
2
Languages
2
years of professional experience
Reliable Sales Lead experienced in customer service and task management. Delivered exceptional results through strong problem-solving skills and effective team leadership, managing a team of 15+ employees. Demonstrated resilience in high-pressure environments while maintaining integrity and a positive attitude.
Work History
Sales Lead (Key Holder)
7 Months- Led team in daily operations, ensuring optimal customer service and sales performance.
- Trained and mentored new staff on sales techniques and store procedures.
- Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Opened inventory boxes and restocked shelves.
- Collaborated with management to develop strategies for improving store performance.
- Opened and closed store 4-5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Sales Associate
1 Year 7 Months- Assisted customers in selecting footwear based on style, fit, and function.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Executed cash register operations including transactions, returns, and customer inquiries.
- Maintained store organization by restocking merchandise and arranging displays effectively.
- Provided product knowledge to help customer experience and drive purchases.
- Handled inventory management tasks, ensuring accurate stock levels were maintained.
- Receiving shipment
- Maintained honest prices storewide every week
Education
High School Diploma
Bachelor of Science - Civil Engineering
No Degree - Liberal Arts Major
- Dean's List Fall Semester 2025
- 61 Credits completed
- 55 Credits Transferred to Colorado State University
Skills
Store operations
Customer service
POS proficiency
Cash accuracy
Inventory monitoring
Bank deposits
Team management
Team training
Financial transactions
Analytical thinking
Math skills
Store maintenance
Strategic planning
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Sales Lead (Key Holder)
Famous Footwear
01.2026 - 08.2026Read More
Sales Associate
Famous Footwear
06.2024 - 01.2026Read More
Colorado State University
Bachelor of Science from Civil Engineering
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University High School
High School Diploma
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Aims Community College
No Degree from Liberal Arts Major
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