Jacob Johnson
Dayton,US
Summary
Dynamic Pharmacy Technician at CVS with expertise in prescription filling and insurance billing. Proven ability to enhance patient education and workflow optimization while ensuring confidentiality and HIPAA compliance. Recognized for delivering exceptional customer service and maintaining drug inventory control, contributing to a streamlined pharmacy operation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS
Champlin, MN
06.2021 - Current
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Created schedule for the pharmacy team.
- In charge of supply orders for the store.
General Labor Construction Worker
Dering Pearson Group
Rogers, MN
06.2019 - 08.2019
- Efficiently operated power tools including saws, drills and grinders.
- Collaborated with project managers to ensure timely completion of tasks.
- Maintained a clean and safe work environment by disposing of waste materials properly.
- Assisted in the installation of drywall, framing and roofing materials.
- Installed doors, windows, siding, cabinetry and other fixtures with precision craftsmanship.
- Removed debris from worksites following completion of each task.
- Communicated effectively with colleagues regarding job progress.
- Provided assistance to skilled construction workers when needed.
Store Team Member
Johnson's Hardware Hank
Zimmerman, MN
06.2016 - 08.2018
- Maintained updated knowledge about products offered in the store and their prices.
- Developed strong customer service skills by consistently providing friendly and helpful assistance to customers.
- Performed opening and closing duties including cash handling, restocking shelves, and cleaning the store.
- Provided excellent customer service by responding promptly to inquiries and addressing concerns.
- Assisted with product displays and promotional activities to increase sales volume.
- Monitored stock levels regularly to ensure sufficient supply of merchandise was available at all times.
- Maintained accurate records of store sales, inventory, and customer information.
- Demonstrated leadership abilities by training new team members on store policies and procedures.
Education
Bachelor of Science (B.S.) - Biochemistry
University of Minnesota Duluth
Duluth, MN, US05-2023
Bachelor of Arts - Chemistry
University of Minnesota
Duluth, MN05-2023
Skills
- Problem-solving skills
- Insurance billing
- Prescription filling
- Confidentiality and HIPAA
- Answering customer questions
- Drug safety
- Medicare and medicaid process
- Drug inventory control
- Workflow optimization
- Interpreting and processing medication orders
- Patient education and counseling
- Advanced math skills
- OTC recommendations
Certification
Minnesota Board of Pharmacy Active Pharmacy Technician
LANGUAGES
English - Advanced
Timeline
Pharmacy Technician
CVS
06.2021 - Current
General Labor Construction Worker
Dering Pearson Group
06.2019 - 08.2019
Store Team Member
Johnson's Hardware Hank
06.2016 - 08.2018
Bachelor of Science (B.S.) - Biochemistry
University of Minnesota Duluth
Bachelor of Arts - Chemistry
University of Minnesota