Makenna Hensley
Dayton
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Carlisle Pharmacy
Carlisle, OH
12.2023 - Current
- Provided quality customer service to patients
- Conducted inventory management, optimizing stock levels and minimizing waste.
- Prepared, labeled, and packaged prescription medications into specialized, clear, tamper-evident packing for patient safety
- Trained new pharmacy staff on operational procedures and customer service protocols.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Managed medication dispensing processes to ensure accuracy and compliance with regulations.
Pharmacy Technician
Wellness1Pharmacy
Kettering, OH
08.2021 - 12.2023
- Provided quality customer service to patients
- Sorts medication and monitor inventory
- Utilizes pharmacy automation to package medications
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Medication Technician
Avenues Recovery
Prince Frederick, MD
04.2020 - 07.2021
- Administered medications accurately according to established protocols and patient care plans.
- Record and restock medication inventories.
- Monitored patients for adverse reactions, documenting observations and reporting issues promptly.
- Educated patients on medication usage, side effects, and adherence strategies to promote compliance.
- Trained junior staff on medication administration procedures and best practices for patient interaction.
- Streamlined medication inventory management processes, reducing waste and improving accessibility.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
Direct Support Professional
Arc of Southern Maryland
Hollywood, MD
03.2019 - 04.2020
- Supported individuals with disabilities in daily living activities, promoting independence and personal growth.
- Advocated for clients' rights and needs within the community, enhancing access to resources and services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Education
High school or equivalent -
Great Mills High School
Lexington Park, MDSkills
- Medication Administration
- Workflow optimization
- Pharmacy technician experience
- Team collaboration
- MS office
- Medical terminology
- Problem-solving skills
- Attention to detail
- Inventory control
- Adapts under pressure
Certification
- PTCB Certification, 2021-05-01, 2027-05-01
- Driver's License
Personal Information
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Pharmacy Technician
Carlisle Pharmacy
12.2023 - Current
Pharmacy Technician
Wellness1Pharmacy
08.2021 - 12.2023
Medication Technician
Avenues Recovery
04.2020 - 07.2021
Direct Support Professional
Arc of Southern Maryland
03.2019 - 04.2020
High school or equivalent -
Great Mills High School