Jacob Jones
Columbus,OH
Summary
I'm an experienced bartender with great people skills. I'm used to keeping a clean and stocked work space while multitasking during shift. Delivering quality service while being able to maintain volume is a top priority in my work ethic. I have experience working with Focus, Toast, and Aloha systems, as well as money handling and closing out cash drawers. Working with others has been something I've enjoyed, having a friendly workspace is a successful work space.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Great Lakes Hyundai
04.2023 - Current
- Provided sales and customer service assistance to walk-in traffic
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
Bartender
Bravo
03.2023 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Bartender
Local Cantina
02.2021 - 04.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Military
United States Marine Corps
10.2016 - 10.2020
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing Marines to maximize team agility and performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Hilliard Bradley High School
Hilliard, OH05.2015
Skills
- Liquor, Beer, and Wine Knowledge
- Cocktail Knowledge
- Sanitation
- Customer Service experience
- Friendly Personality
- Reliable
- Quick learning
- Sales Techniques
Timeline
Sales Consultant
Great Lakes Hyundai
04.2023 - Current
Bartender
Bravo
03.2023 - 05.2023
Bartender
Local Cantina
02.2021 - 04.2023
Military
United States Marine Corps
10.2016 - 10.2020
High School Diploma -
Hilliard Bradley High School
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