Michael Peters
Cuyahoga Falss,OH
Summary
Results-driven General Sales Manager proficient in Automotive products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
General Sales Manager
Great Lakes Hyundai
04.2022 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sales Manager
Great Lakes Honda
06.2021 - 03.2022
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Finance Director
Ganley Honda
11.2020 - 05.2021
- Set clear departmental objectives and developed effective strategies to achieve targeted goals.
- Assisted with recruiting, interviewing and hiring new department employees.
- Verified compliance of financial policies and accounting procedures against federal regulations.
Sales Manager
Ganley Honda
03.2018 - 11.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
No Degree - Civil Engineering
Notre Dame College
Cleveland, OHNo Degree - PSE
Kent State University
Kent, OHSkills
- Pipeline Maintenance
- Advertising and Marketing
- Price Structuring
- Staff Training
- Goal Setting
- Profitability Improvement
- Leadership and Team Building
- Performance Improvements
- Policy Enforcement
- Employee Motivation
- Employee Coaching
Timeline
General Sales Manager
Great Lakes Hyundai
04.2022 - Current
Sales Manager
Great Lakes Honda
06.2021 - 03.2022
Finance Director
Ganley Honda
11.2020 - 05.2021
Sales Manager
Ganley Honda
03.2018 - 11.2020
No Degree - Civil Engineering
Notre Dame College
No Degree - PSE
Kent State University
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