Chris Avery
Laplace,NC
Summary
Dynamic General Sales Manager with a proven track record at Royal Mitsubishi, enhancing sales training and boosting profits through effective team motivation and pipeline management. Skilled in staff training and sales development, achieving high customer satisfaction and retention rates. Expert in budgeting and finance, demonstrating significant improvements in sales operations.
Overview
8
8
years of professional experience
Work History
General Sales Manager
Royal Mitsubishi
03.2020 - Current
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Upheld company policies and implemented standards fairly.
General Sales Manager
Planet Mitsubishi
08.2016 - 10.2019
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed and implemented comprehensive salesperson training program.
- Upheld company policies and implemented standards fairly.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Maintained extensive knowledge of company products and services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Education
High Scool Diploma - General
Skills
- Employee Motivation
- Budgeting and finance
- Pipeline Maintenance
- Staff Training
- Employee Coaching
- Goal Setting
- Price Structuring
- Pipeline Management
- Sales Presentations
- Sales Development
- Sales Coaching
- Sales operations
Timeline
General Sales Manager - Royal Mitsubishi
03.2020 - Current
General Sales Manager - Planet Mitsubishi
08.2016 - 10.2019
West Carteret High School - High Scool Diploma , General
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