Michael Uhrig
Pflugerville,TX
Summary
Results-driven Sales Manager with proven expertise in team development, sales strategy, and relationship building. Skilled in implementing training programs and CRM systems to enhance performance and customer satisfaction.
Overview
16
16
years of professional experience
Work History
General Sales Manager
Ron Hoover RV & Marine
Georgetown, TX
12.2024 - Current
- Led sales & finance team to achieve monthly targets through effective training and motivation.
- Developed strategic marketing initiatives to enhance product visibility and customer engagement.
- Implemented CRM systems to streamline customer interactions and improve sales processes.
- Conducted regular performance reviews to assess team effectiveness and align goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
Sales Manager
Airstream of Austin / Blue Compass RV
Buda, TX
11.2019 - 12.2019
- Led sales team to achieve monthly revenue goals through strategic planning and execution.
- Developed and implemented training programs for new sales associates to enhance product knowledge.
- Analyzed market trends to optimize inventory management and improve customer satisfaction rates.
- Collaborated with marketing team to create targeted promotional campaigns, increasing foot traffic.
- Established strong relationships with customers, resulting in enhanced loyalty and repeat business.
- Managed CRM system to track leads and customer interactions, ensuring accurate data entry and follow-up.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Sales Associate / Sales Manager
Penske Automotive BMW of Austin / Round Rock Toyota
Austin, TX
03.2010 - 11.2019
- Enhanced customer satisfaction through personalized service and product knowledge.
- Collaborated with team to achieve sales targets and improve store performance.
- Developed strong relationships with clients, fostering repeat business and referrals.
- Conducted product demonstrations, effectively showcasing vehicle features and benefits.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Developed training programs to mentor staff, fostering skill development and team cohesion.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Associate of Arts - General Studies
University of Rhode Island
Kingston, RI06-1997
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Pipeline maintenance
- Sales training
- Staff training
- Pipeline management
- Sales operations
- Rapport and relationship building
- Sales strategy development
- Revenue forecasting
- Sales processes
Timeline
General Sales Manager
Ron Hoover RV & Marine
12.2024 - Current
Sales Manager
Airstream of Austin / Blue Compass RV
11.2019 - 12.2019
Sales Associate / Sales Manager
Penske Automotive BMW of Austin / Round Rock Toyota
03.2010 - 11.2019
Associate of Arts - General Studies
University of Rhode Island