Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob Kelley

Salado

Summary

Dynamic and results-oriented professional with a proven track record at Salado ISD, adept at enhancing customer satisfaction and streamlining operations in fast-paced environments. Skilled in maintaining high-quality standards and fostering positive relationships, demonstrating a strong work ethic and exceptional communication skills. Excelled in team collaboration and efficiency, significantly contributing to workplace productivity and customer service excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Worker

Salado ISD
04.2024 - 12.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.

Restaurant Server

Lively's
11.2023 - 04.2024
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

Grocery Stocker

Brookshire Brothers
07.2021 - 03.2022
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Facilitated timely product rotation, ensuring freshness and minimizing waste.
  • Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.

Education

High School Diploma -

Salado Highschool
Salado, TX
05-2021

Skills

  • Strong work ethic
  • Strong communication skills
  • Fast-paced environment
  • Flexible schedule
  • Working quickly
  • Team oriented
  • Positive attitude and energy
  • Productivity and efficiency

Certification

  • Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).

Timeline

Food Service Worker

Salado ISD
04.2024 - 12.2024

Restaurant Server

Lively's
11.2023 - 04.2024

Grocery Stocker

Brookshire Brothers
07.2021 - 03.2022

High School Diploma -

Salado Highschool

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Jacob Kelley