Jacob Kendrick
Mesa,AZ
Summary
Highly motivated IT professional with a passion for technology and a strong foundation in IT support. Seeking to leverage Google's IT Support Professional Certificate to secure an entry-level role in IT support.
Overview
4
4
years of professional experience
Work History
Sales Associate
Magic Vapor LLC
2023.06 - Current
- Provide technical support to customers regarding vapor products- Manage inventory and stock levels- Ensure a positive customer experience through excellent service
Delivery driver
Lucid Motors
2022.09 - 2023.06
- Assisted with various tasks in a fast-paced automotive manufacturing environment- Contributed to team efforts to meet production goals- Maintained a clean and safe work environment
Delivery Driver
Amazon
2020.11 - 2022.09
- Delivered packages to customers in a timely and efficient manner- Provided excellent customer service during deliveries- Ensured accuracy in package handling and delivery
Education
Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defense against the Digital Dark Arts -
Skills
- Troubleshooting and problem-solving
- Customer service
- Networking fundamentals
- Proficient in operating systems
- System administration
- IT security principles
- Inventory Control
References
Michelle Burdick, Senior Product Manager, Amazon, Mentor, (435)729-9046
Timeline
Sales Associate
Magic Vapor LLC
2023.06 - Current
Delivery driver
Lucid Motors
2022.09 - 2023.06
Delivery Driver
Amazon
2020.11 - 2022.09
Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defense against the Digital Dark Arts -
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