Jacob Kirkwood
Overview
12
12
years of professional experience
Work History
Tech II
Circet USA
2024.09 - Current
- Was promoted from Tech I to Tech II to in only 5 months of learning job
- Adept at troubleshooting and repairing fiber optic cable from residential and commercial to HUT
- Built and repaired fiber cases
- Troubleshot and repaired aerial lines
- Trouble shot and repaired apartment working in NDP and pulling new IFW
- Proficient with OTDR and power meters
- Spliced high fiber count cables
Aircraft Pneudraulics Repairer (Honorable Discharge)
ARMY
2018.08 - 2023.08
- Started career being awarded soldier of the cycle, an honor bestowed upon an individual who was able to learn and adapt faster than 240 other candidates labeling them as the best of their unit.
- Led a team of 5 to complete missions in a high stress, high risk environment.
- Analyzed hydraulic systems to identify the root cause of failures and implemented corrective action plans.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Participated in ongoing training to enhance my own job skills and knowledge.
Call Manager
TeleTech
2017.08 - 2018.08
- Managed and dispatched Field Engineers to repair medical equipment.
- After my first two weeks I was tasked with training and retraining all other call managers to ensure they were ready for the new project we were taking over.
Contractor
SMU
2016.09 - 2017.08
- Successfully managed and completed multiple projects simultaneously.
- Installed and troubleshot exterior data cable in residential and commercial properties.
Assistant Manager
Regional Finance
2015.07 - 2016.09
- Built strong relationships with customers by providing exceptional service throughout the entire loan process.
Picker
HSN
2014.02 - 2015.07
- Operated machinery to accurately pick customer orders to be packed and shipped from warehouse.
- Adept in motorized double/triple jack, cherry picker, and forklift.
Education
Highschool Diploma -
Sullivan North High School
Kingsport, TN05.2009
Skills
- Skills: High Adaptability, Time Management, Attentive to Detail, Collaboration, Decision Making, Team Leading and Training, Independent Troubleshooting, Customer Service
- Interests: 3D printing, building, carpentry, family
Timeline
Tech II
Circet USA
2024.09 - Current
Aircraft Pneudraulics Repairer (Honorable Discharge)
ARMY
2018.08 - 2023.08
Call Manager
TeleTech
2017.08 - 2018.08
Contractor
SMU
2016.09 - 2017.08
Assistant Manager
Regional Finance
2015.07 - 2016.09
Picker
HSN
2014.02 - 2015.07
Highschool Diploma -
Sullivan North High School