Jacob Kline-NREMT
Joshua,TX
Summary
Compassionate Emergency Medical Technician (EMT) with hands-on clinical training and field experience. Proficient in patient assessment, basic life support (BLS), CPR, airway management, and trauma care. Demonstrates calmness and focus under pressure while delivering quality patient-centered care. Committed to teamwork and safety in urgent situations, with a strong desire to apply knowledge in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amazon Associate
PT Amazon Fullfillment Center DFW7, UTX7, DFW3
Fort Worth, TX
12.2017 - 12.2021
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Established and maintained good relations with customers, vendors and transport companies.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Patient Benefits Coordinator
Archway Home Health and Hospice, Inc.
Lewisville , TX
11.2016 - 07.2021
- Assisted customers with various types of technical issues via email and telephone.
- Supported customers with online billing, access and account issues.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX05-2027
National Registry - Emergency Medical Technician
Tarrant County College
Fort Worth, TX08-2025
Associate of Arts - Mathematics
Tarrant County College
Fort Worth, TX12.2019
Certificate of Completion -
Texas School of Phlebotomy
Fort WorthSkills
- Goal-oriented teamwork
- Spinal immobilization techniques
- Oxygen administration skills
- Airway management expertise
- CPR and first aid certification
- Calmness under pressure
- Clinical documentation proficiency
- Patient assessment capabilities
- Computer programming knowledge
- HIPAA compliance awareness
- Quick problem-solving ability
Certification
- National Registry-Emergency Medical Technician
- BLS
- Certificate of Completion Computer Programming II
Accomplishments
- Phi Theta Kappa
- Top 10% in class UTA
- Dean's List UTA Nursing Program
Timeline
Amazon Associate
PT Amazon Fullfillment Center DFW7, UTX7, DFW3
12.2017 - 12.2021
Patient Benefits Coordinator
Archway Home Health and Hospice, Inc.
11.2016 - 07.2021
Bachelor of Science - Nursing
The University of Texas At Arlington
National Registry - Emergency Medical Technician
Tarrant County College
Associate of Arts - Mathematics
Tarrant County College
Certificate of Completion -
Texas School of Phlebotomy
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