Jacob Lange
Valhalla,NY
Summary
Operations and inventory-focused professional with extensive experience in order fulfillment, end-to-end customer service and inventory tracking. Managed product logistics, including receiving, packing, shipping, and inventory control using Excel systems. Experienced in fast-paced retail and fulfillment environments requiring accuracy, organization, and consistency.
Overview
10
10
years of professional experience
Work History
Self Employed
Sneaker Reselling Business
Online, NY
01.2018 - Current
- Managed end-to-end fulfillment of 100+ orders per month, from purchasing the inventory to selling, packing, labeling, and shipping
- Directed product sourcing, pricing, and sales strategy to align with market trends in resale industry
- Maintained detailed inventory tracking system using Excel, ensuring accurate stock levels and reconciliation across multiple SKUs
- Resolved customer inquiries regarding orders and shipments, fostering positive customer relationships
Sales and Operations
Top Shelf Kicks
Caldwell, New Jersey
12.2023 - 01.2025
- Made executive decisions on purchasing inventory for the store through walk-in sellers, assessing resale value and market demand
- Assisted customers with product selection, pricing and purchase decisions
- Packaged and fulfilled outgoing orders to ensure timely shipment and accurate inventory tracking
- Helped maintain inventory systems and tracked stock using spreadsheets and internal organization methods
Manager
Carvel
Briarcliff Manor, USA
04.2016 - 04.2023
- Led shift operations by overseeing staff, resolving employee issues, and maintaining workflow efficiency
- Managed weekly product ordering ($4,000-$5,000/week) and ensured proper stock levels for daily operations
- Operated in fast-paced retail environment requiring accuracy and time-sensitive execution
Education
Marketing and Advertising -
Westchester Community College
Valhalla, NY05-2021
Skills
- Order fulfillment and shipping
- Inventory management (Excel tracking)
- High volume packing and logistics coordination
- Inventory intake, assessment and documentation
- Customer communication (order issues/satisfaction)
- Attention to detail
Timeline
Sales and Operations
Top Shelf Kicks
12.2023 - 01.2025
Self Employed
Sneaker Reselling Business
01.2018 - Current
Manager
Carvel
04.2016 - 04.2023
Marketing and Advertising -
Westchester Community College