Kasandra Holmes
Jackson,MI
Summary
Dedicated professional with strong customer service skills, ensuring high satisfaction through effective problem-solving and attention to detail.
Overview
11
11
years of professional experience
Work History
Self Employed
Spark Delivery
Jackson, MI
05.2026 - Current
- Resolved customer issues with expert service, ensuring high satisfaction rates.
- Identified and addressed customer needs to enhance satisfaction.
- Assisted in fulfilling customer requests and inquiries to boost satisfaction.
- Engaged customers in conversations using effective interpersonal skills.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Coordinated household errands, including grocery shopping and appointment scheduling, to support client needs. and other essential duties.
- Maintained equipment according to safety protocols to ensure operational reliability. and machinery according to safety guidelines.
Server
Texas Roadhouse
Jackson, MI
02.2022 - 05.2026
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Delivered exceptional customer service to foster repeat business.
- Addressed customer inquiries and resolved issues promptly to maintain satisfaction.
- Promoted daily specials to engage customers and enhance dining experience. to enhance customer dining experiences regularly.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
Server
Applebees
Jackson, MI
02.2016 - 02.2022
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Homer
Homer, MI07-2011
Skills
- Customer service
- Order fulfillment
- Order management
- Logistics coordination
- Quality assurance
- Conflict resolution
- Team collaboration
Timeline
Self Employed
Spark Delivery
05.2026 - Current
Server
Texas Roadhouse
02.2022 - 05.2026
Server
Applebees
02.2016 - 02.2022
High School Diploma -
Homer