Jacob Lupino
Sauquoit,New York
Summary
Public health leader with expertise in program development, strategic planning, program management, and healthcare budget oversight. Reliable, organized, and results-driven, with a strong focus on operational excellence and improved health outcomes.
Overview
10
10
years of professional experience
Work History
Assistant Admin/Director of Community Services
Crouse Community Center
Morrisville, NY
08.2026 - Current
- Managed three facilities, which comprised 2 Adult Day Care buildings and 1 Supportive Housing (ESSHI).
- Collects and inputs data for our CACFP reimbursement
- Calculates and submits grant reimbursement for ESSHI building
- Oversees Dietary, Housekeeping, and Maintenance in the main nursing home.
Administrative Support Associate
Charles T. Sitrin Health Care Center
New Hartford, NY
07.2024 - Current
- Established a hearing aid clinic for residents covered by Optum insurance.
- Updated and maintained the corporate compliance manual.
- Audited kitchen operations and food waste in the Neuro unit to reduce spending and ensure cleanliness.
- Led the full setup and implementation of a new meal software system.
- Updated Department of Health forms and survey paperwork in preparation for inspections.
- Served as Co-Chairperson of the Quality Assurance Committee, hosting meetings to support regulatory compliance and performance improvement.
- Covered responsibilities for the Director of Health Information Management
- Filled in as Purchasing Coordinator, ensuring seamless supply chain operations.
- Assisted with staff scheduling.
- Developed policies for ordering and storing Optum supplies.
- Supervised the front desk receptionists.
Assisted Living Intern
Bishop's Commons at St. Luke
Oswego, NY
01.2024 - 05.2024
- Assisted the director of senior services
- Periodically worked as a personal trainer to help get residents active
- Attended meetings and events with the director to get a better understanding of Medicare and Medicaid
Piano Teacher
The Piano Lab/Strike a Chord Music Studio
Chadwicks, NY
09.2016 - Current
- Teaching beginning piano to ages 5-10
- Teaching over a dozen students
- Creation and maintenance of music studio website
Florist and Customer Service
George's Farm Products Inc.
Clinton, NY
06.2021 - 08.2024
- Process exchanges and provide refunds to have accurate product records and comply with store procedures
- Maintain a clean environment to ensure customer satisfaction and plant health
- Collaborate with a team of 5 to promote sales by maintaining plants
- Assist customers in finding desired products and explain plant care to meet comer satisfaction
Personal Trainer
SUNY Oswego- Campus Recreation
09.2023 - 05.2024
- Mentorship of clients in health and wellness
- Assisting clients to achieve their goals in a step-by-step approach
- Organizational oversight in exercise programming that will aid clients in their wellness journey
Education
Advanced Certificate - Nursing Home Administration (Post-Baccalaureate)
State University of New York (SUNY) at Oswego
Oswego, NY08.2025
Bachelor of Science - Wellness Management
State University of New York (SUNY) at Oswego
Oswego, NY05.2024
Skills
- Microsoft Suite
- Google Workplace
- Point Click Care
- MealSuite
- Health Commerce System
- EpicCare
- Net Health
- Marketing and promotion
- Nonprofit leadership
- Fundraising expertise
- Partnership development
COURSEWORK
Business Organization || Marketing Principles || Wellness and Aging || Microeconomics || Health and Technology || Principles of Accounting || BUS Info System & Computing Tool || Nursing Home Administration || Health Law || Financial Management of Healthcare || Gerontology || Human Resource Management
Timeline
Assistant Admin/Director of Community Services
Crouse Community Center
08.2026 - Current
Administrative Support Associate
Charles T. Sitrin Health Care Center
07.2024 - Current
Assisted Living Intern
Bishop's Commons at St. Luke
01.2024 - 05.2024
Personal Trainer
SUNY Oswego- Campus Recreation
09.2023 - 05.2024
Florist and Customer Service
George's Farm Products Inc.
06.2021 - 08.2024
Piano Teacher
The Piano Lab/Strike a Chord Music Studio
09.2016 - Current
Bachelor of Science - Wellness Management
State University of New York (SUNY) at Oswego
Advanced Certificate - Nursing Home Administration (Post-Baccalaureate)
State University of New York (SUNY) at Oswego