Amanda Ruiz
Evansville,USA
Summary
Achieved successful crisis intervention outcomes for category one homeless individuals. Enhanced quality of life for dementia residents in long-term care and assisted living settings. Delivered effective MDS assessments and expanded community resource outreach. Streamlined discharge planning and executed impactful casework for families engaged with child services. Promoted family unity and improved overall family functioning through strategic goal development and intervention. Crafted tailored case plans that prioritize client goals. Executed office and clerical responsibilities, including HR management and administrative operations. Authorized to work in the US for any employer.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Social Services
Aperion Care-Evansville, IN
11.2024 - Current
- Directed social services department in nursing home environment by establishing and executing comprehensive policies and goals. Oversaw patient assessments and care planning processes to facilitate smooth transitions for patients and families. Championed assessment and rehabilitation initiatives to optimize psychological, physical, and social functioning.
- Oversaw admissions processes by managing paperwork and coordinating incoming referrals. Collaborated with financial teams to streamline documentation and enhance operational efficiency.
Social Services Director
Envive of River City-Evansville, IN
04.2024 - 11.2024
- Directed social services department in nursing home environment by establishing and executing comprehensive policies and goals. Oversaw patient assessments and care planning processes to facilitate smooth transitions for patients and families. Championed assessment and rehabilitation initiatives to optimize psychological, physical, and social functioning.
- Oversaw admissions processes by managing paperwork and coordinating incoming referrals. Collaborated with financial teams to streamline documentation and enhance operational efficiency.
Care Manager
SWIRCA & More-Evansville, IN
02.2024 - 04.2024
- Oversaw a caseload of 60-65 clients, facilitating Medicaid applications and waiver acquisition. Conducted and monitored quarterly and annual assessments to ensure compliance. Maintained timely completion of all necessary documentation.
Bilingual HR Specialist
Vuteq USA-Princeton, IN
07.2022 - 02.2024
- Contributed to strategic HR initiatives and system implementations to enhance organizational effectiveness.
- Delivered expert guidance on policies and procedures to enhance compliance and understanding.
- Facilitated recruitment initiatives to attract top talent through job description preparation, ad placement, and management of the hiring process.
- Tracked employee absences and maintained accurate database information to support HR operations.
Admissions/marketing/Community Liason and Social Services care coordinator
Riverwalk Communities Assisted Living Community-Evansville, IN
01.2022 - 07.2022
- Managed the admission process for prospective residents by gathering required documentation. Led facility tours to showcase amenities and services to potential residents. Oversaw daily census tracking and referral reporting during management meetings three times a week. Directed resident group activities centered on life essentials, utilizing Maslow’s hierarchy of needs as a framework. Conducted mental health assessments for residents, coordinating referrals to in-house psychological services as needed.
- Developed strategic partnerships with referral sources while organizing and attending events to promote facility visibility.
Director of Social Services
Majestic care of newburgh-Newburgh, IN
08.2020 - 01.2022
- Directed social services department in nursing home environment by establishing and executing comprehensive policies and goals. Oversaw patient assessments and care planning processes to facilitate smooth transitions for patients and families. Championed assessment and rehabilitation initiatives to optimize psychological, physical, and social functioning.
- Oversaw admissions processes by managing paperwork and coordinating incoming referrals. Collaborated with financial teams to streamline documentation and enhance operational efficiency.
Outreach Case Manager
Aurora-Evansville, IN
03.2020 - 08.2020
- Facilitated successful transitions to long-term housing for homeless individuals through effective support strategies. Achieved comprehensive data collection for ID document procurement, enhancing access to essential services.
Social Services Director
Parkview care center-Evansville, IN
10.2017 - 03.2020
- Directed social services department in nursing home environment by establishing and executing comprehensive policies and goals. Oversaw patient assessments and care planning processes to facilitate smooth transitions for patients and families. Championed assessment and rehabilitation initiatives to optimize psychological, physical, and social functioning.
- Oversaw admissions processes by managing paperwork and coordinating incoming referrals. Collaborated with financial teams to streamline documentation and enhance operational efficiency.
HOME BASED CASE WORKER
Ireland Home Based Services-Evansville, IN
06.2016 - 10.2017
- Oversaw family engagement initiatives with child services, coordinating supervised visits to strengthen parent-child relationships while maintaining safety standards. Collaborated with families to identify and access essential community resources, including housing assistance and food support. Fostered positive relationships with all parties through effective customer service. Managed documentation and case plans efficiently, adhering to all timelines and requirements.
Bilingual Recruiter/HR
RECTEC LLC
12.2005 - 08.2010
- Directed the selection and onboarding of personnel across multiple local factory locations.
- Achieved seamless onboarding by implementing drug testing and screening for new employees. Enhanced communication by providing translation support during appointments and delivering accurate documentation translations.
Education
Bachelor's degree - Social Work
MURRAY STATE UNIVERSITY
Murray, KYBachelor of Science - Business Administration
MID-CONTINENT UNIVERSITY
MayfieldSkills
- Discharge planning
- Customer service
- Management
- Hospice care
- Working with people with disabilities
- OSHA
- Documentation review
- Payroll
- Recruiting
- Administrative experience
- Hospitality
- MDS
- Data entry
- Microsoft Office
- EHR systems
- Quality assurance
- Project management
- Bilingual
- Marketing
- Alzheimer's Care
- Clerical experience
- Budgeting
- Communication skills
- Translation
- EMR systems
- Dementia care
- Microsoft suite
- Crisis intervention
- Salesforce
- Office Management
- Resident's rights
- Senior care
- Public relations
- Employment & labor law
- Motivational interviewing
- Relationship management
- Alzheimer's care
- Customer relationship management
- Organizational skills
- Fair Housing regulations
- Typing (60 wpm and above)
- Care plans tailored to individual needs
- Advanced care planning
- Leadership
- Time management
- Databases
- Behavioral health
- Problem management
- Google Suite
- Working with individuals with developmental disabilities
- Interpretation
- Supervising experience
- Memory care
- Fundraising
- Conflict management
- Data management
- HIPAA
- Presentation skills
- Case management
- Geriatrics
- Skilled nursing facility
- CPR
Certification
- CPR Certification
- First Aid Certification
- Driver's license
- Obtained interpreting certificate through state of KY for Spanish/English interpretation.
Languages
Spanish
Timeline
Director of Social Services
Aperion Care-Evansville, IN
11.2024 - Current
Social Services Director
Envive of River City-Evansville, IN
04.2024 - 11.2024
Care Manager
SWIRCA & More-Evansville, IN
02.2024 - 04.2024
Bilingual HR Specialist
Vuteq USA-Princeton, IN
07.2022 - 02.2024
Admissions/marketing/Community Liason and Social Services care coordinator
Riverwalk Communities Assisted Living Community-Evansville, IN
01.2022 - 07.2022
Director of Social Services
Majestic care of newburgh-Newburgh, IN
08.2020 - 01.2022
Outreach Case Manager
Aurora-Evansville, IN
03.2020 - 08.2020
Social Services Director
Parkview care center-Evansville, IN
10.2017 - 03.2020
HOME BASED CASE WORKER
Ireland Home Based Services-Evansville, IN
06.2016 - 10.2017
Bilingual Recruiter/HR
RECTEC LLC
12.2005 - 08.2010
Bachelor's degree - Social Work
MURRAY STATE UNIVERSITY
Bachelor of Science - Business Administration
MID-CONTINENT UNIVERSITY