Jacob MacDonald
Massena,NY
Summary
Self-motivated crew member with strong attention to detail and adaptability. Proven ability to excel in fast-paced environments while delivering exceptional customer service and collaborating effectively with team members.
Overview
5
5
years of professional experience
Work History
Crew Member
Osmose Utility Services
Massena, NY
03.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
HVAC Apprentice
Northern Mechanical
Massena, NY
09.2023 - 01.2024
- Assisted in installation and maintenance of HVAC systems.
- Supported team with troubleshooting mechanical issues and repairs.
- Utilized hand and power tools to complete tasks efficiently.
- Participated in safety training programs to ensure compliance.
Cleaner
ABM Industries Inc.
Massena, NY
02.2023 - 03.2023
- Maintained cleanliness and sanitation standards across assigned areas to ensure a safe environment.
- Operated cleaning equipment including vacuums, floor scrubbers, and buffers effectively and safely.
- Responded promptly to requests for additional cleaning support in high-traffic areas.
- Disposed of waste materials according to safety guidelines and environmental regulations.
Restaurant Team Member
KFC
Massena, NY
08.2021 - 09.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Assisted in training new employees on operational procedures and food safety standards.
- Prepared food items according to KFC quality standards, ensuring consistency and presentation.
Education
High School Diploma -
Massena Central Highschool
Massena, NYSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Active listening
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
Crew Member
Osmose Utility Services
03.2026 - Current
HVAC Apprentice
Northern Mechanical
09.2023 - 01.2024
Cleaner
ABM Industries Inc.
02.2023 - 03.2023
Restaurant Team Member
KFC
08.2021 - 09.2022
High School Diploma -
Massena Central Highschool