Jonathan Lamyssaire
Hillside,NJ
Summary
I’m a dedicated and hardworking student and employee who gets tasks done efficiently and on time. I’m good at adjusting when things don’t go as planned and staying focused. I motivate myself and others to keep going even when challenges arise, which helps me deliver quality results consistently. This collaborative and strategic approach not only fosters a supportive work environment but also drives successful outcomes and continuous improvement. My dedication to investing in team success and employing creative tactics to address and resolve issues underscores my ability to contribute meaningfully to any organization and achieve collective goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
Westfield, NJ
08.2023 - 06.2024
- Consistently followed store policy and upheld food safety practices
- Managed cashier duties by performing tasks such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Ensured the restaurant area was clean at all times by performing tasks such as sweeping floors, wiping tables, and emptying the trash.
Team Member
Target
Union, NJ
10.2022 - 01.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Determined existing fraud trends by analyzing accounts and transaction patterns.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Developed strong knowledge of hardware and software while keeping abreast of new applications, increasing efficiency and productivity for management and clients.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Crew Member
Playa Bowls
Newark, NJ
06.2022 - 08.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
Crew Member
Dunkin' Donuts
Elizabeth, NJ
08.2020 - 03.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed payments on cash register and counted back bills and change to patrons.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Brewed and served coffee and tea with preferred add-ins.
- Upheld high standards of productivity and quality in operations.
- Drove team success by quickly completing assigned tasks.
Education
Bachelor of Science - Political Science
Montclair State University
Montclair, NJ06.2025
High School Diploma -
Hillside High School
06.2020
Skills
- Positive Attitude
- Willingness to Learn
- Speaks Haitian Creole
- Problem-Solving
- Customer Service
- Attention to Detail
- Following Instructions
- Heavy Lifting
- Money Handling
- Health Code Compliance
- Experience in Leadership
- Friendly, Positive Attitude
- Sales expertise
- Inventory Management
- Sales Team Leadership
- Upselling strategies
Certification
MACHINE LEARNING
REPORT WRITING
LEADERSHIP SKILLS
BI-LINGUAL
TECHNOLOGY MANAGEMENT
GREETING
PROBLEM SOLVING
CUSTOMER SERVICE ORIENTED
RETAIL SALES
PROCESS ANALYSIS
Timeline
Crew Member
Chipotle
08.2023 - 06.2024
Team Member
Target
10.2022 - 01.2023
Crew Member
Playa Bowls
06.2022 - 08.2022
Crew Member
Dunkin' Donuts
08.2020 - 03.2022
Bachelor of Science - Political Science
Montclair State University
High School Diploma -
Hillside High School