Jacob Macumber

• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Resolved problems, improved operations, and provided exceptional service.

• Led security team in implementing comprehensive safety protocols and risk management strategies.
• Developed and executed emergency response plans to ensure guest and staff safety during high-risk events.
• Conducted regular training sessions to enhance team performance and adherence to security standards.
• Collaborated with local law enforcement to address community safety concerns and improve operational effectiveness.

Transitioned from retail to entrepreneurship by sourcing, refurbishing, and reselling furniture.

Assisted customers as a cashier. Transitioned to sales floor roles. Processed returns for Amazon within Kohl's return department.

• My responsibility was to dress and assess all the plates coming out of the kitchen. Assessments needed to be quick and correct. This meant to examine the food’s temperature, and condiments to assure the plate was served correctly.