Jacob Mahaffey
Sandy Valley,NV
Summary
Dynamic Transportation Supervisor with proven expertise in fleet management and logistics at Quality Custom Distribution. Skilled in route planning and DOT compliance, I enhanced delivery efficiency and customer satisfaction. Known for strong leadership and training abilities, I fostered a professional team environment while ensuring safety and regulatory adherence.
Overview
13
13
years of professional experience
Work History
Transportation Supervisor
Quality Custom Distribution
11.2023 - Current
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
Delivery Driver
Quality Custom Distribution
04.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
US Foods
03.2015 - 04.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Maintained strong relationships with clients through proactive communication and personalized service.
Delivery Driver
Gordon Food Service
10.2012 - 08.2015
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Skills
- Transportation management
- Route planning
- Accident / incident reports
- Vehicle maintenance
- Scheduling
- Routing
- Fleet management & logistics
- DOT regulatory compliance
- Safety compliance
Timeline
Transportation Supervisor
Quality Custom Distribution
11.2023 - Current
Delivery Driver
Quality Custom Distribution
04.2018 - Current
Delivery Driver
US Foods
03.2015 - 04.2018
Delivery Driver
Gordon Food Service
10.2012 - 08.2015
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