Summary
Work History
Education
Skills
Languages
Overall Interests.
Timeline
Generic

Jacob Marchand

Henderson

Summary

Intern with a recent degree, demonstrating strong interpersonal, analytical, and critical thinking skills. Prepared to contribute to team success through effective administrative and project management support. Eager to gain valuable experience in a dynamic work environment.

Work History

Entry Level Intern

A.C.T.
Las Vegas
06.2021 - 08.2021
  • Resolved Level 1 technical issues related to software, hardware, and peripherals. Mostly hardware work.
  • Supported customers with password resets and account customization requests.
  • Forwarded complex issues to senior support staff for efficient resolution.
  • Provided clear software installation instructions to enhance user experience.

Education

GED -

Nevada HiSET®
Las Vegas, NV
03-2024

Skills

  • Technical support
  • Hardware troubleshooting
  • Software installation
  • Account management
  • Problem resolution
  • Attention to detail
  • Communication skills
  • Adaptability to change
  • Critical thinking

Languages

English
Professional

Overall Interests.

  • Overall Interest in doing many things that intrigue me such as Programming, Cyber Security, Science, Camping and Climbing. While also wanting to learn about Welding, Woodwork, and Basic's of gardening to help counteract my online life when Im not Camping.

Timeline

Entry Level Intern

A.C.T.
06.2021 - 08.2021

GED -

Nevada HiSET®