Jacob McKinley
St. Louis,MO
Summary
Accomplished logistics professional with a proven track record in the transportation and courier delivery space.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Courier
Forward First Express, LLC
St Louis, Missouri
07.2024 - Current
- Provided TSA certified services for airport tending.
- Retrieved and delivered important supplies/freight, such as human tissue, medical supplies, and vital medications to medical facilities and airports.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance policies.
Owner/Operator Truck Driver
Self-Employed
St Louis, Missouri
10.2023 - 08.2024
- Operated semi-trailer truck across 35 states transporting food, beverages, supplies, and many other products.
- Ensured 97% on-time deliveries with careful planning around traffic conditions, inclement weather conditions, and truck breakdowns.
- Responsible for on-time deliveries with careful planning involving fuel, DOT inspections, and customer/broker/dispatcher communication.
- Inspected rig before and after travel, avoiding potential safety hazards from improper hook-ups, tire wear, and malfunctioning light systems.
- Held untarnished driving record with 0 accidents.
Release Manager
Panera
St Louis, Missouri
10.2016 - 08.2023
- Planned and coordinated hundreds of changes/releases with successful completion.
- Successfully managed release schedules, ensuring on-time delivery of multiple projects under tight deadlines.
- Identified risks and dependencies early, implementing proactive mitigation strategies to safeguard project timelines.
- Proactively managed stakeholder expectations through timely progress updates and prompt resolution of concerns.
- Designed robust contingency plans to address unforeseen challenges, minimizing impacts on delivery timelines and customer satisfaction.
- Negotiated resource allocation across competing projects to maximize efficiency while maintaining the quality and timeliness of deliverables.
- Created comprehensive release documentation to enable seamless handoff to support teams, enhancing end-user satisfaction post-launch.
Education
Bachelor of Arts - General Studies
University of Missouri
Columbia, MO 08.2008 - 12.2012
Skills
Attention to confidentiality
Logistics and transportation
Business processes and procedures
Customer service
Certification
CDL A
Timeline
IACSSP Change 9 Training
10-2024
Courier
Forward First Express, LLC
07.2024 - Current
Owner/Operator Truck Driver
Self-Employed
10.2023 - 08.2024
CDL A
09-2023
Release Manager
Panera
10.2016 - 08.2023
Bachelor of Arts - General Studies
University of Missouri
08.2008 - 12.2012