Marcus Hudson
Hampton,VA
Summary
Delivery professional with 8 years of experience, including at Amazon Flex, excelling in time-sensitive deliveries and customer service. Proven track record of enhancing customer satisfaction through efficient route planning and effective communication. Committed to safety and accuracy, with a clean driving record and strong problem-solving skills.
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Courier
Amazon Flex
Hampton, VA
07.2025 - Current
- Delivered packages efficiently to ensure customer satisfaction and timely service.
- Navigated routes effectively using GPS technology to optimize delivery.
- Communicated with customers to confirm delivery details and resolve issues promptly.
- Implemented best practices for package handling to minimize damage during transit.
- Adapted quickly to changing client needs or preferences by adjusting delivery schedules as necessary, demonstrating flexibility and commitment to customer satisfaction.
- Navigated challenging traffic conditions efficiently, ensuring timely arrivals at each destination.
- Loaded and unloaded packages with care, minimizing potential damage during transport.
- Contributed to an increase in on-time deliveries by consistently adhering to schedules and prioritizing tasks effectively.
Courier
Senpex
Hampton, VA
12.2023 - Current
- Delivered packages efficiently to multiple locations within designated timeframes.
- Ensured accurate handling and documentation of shipments throughout delivery process.
- Adapted quickly to changing routes and priorities based on real-time conditions.
- Utilized GPS systems to optimize delivery routes and enhance efficiency.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Delivery Driver
GoPuff
Hampton, VA
06.2023 - Current
- Delivered food orders promptly and efficiently to enhance customer satisfaction.
- Navigated routes using GPS systems to optimize delivery times and reduce delays.
- Communicated effectively with customers to confirm order details and address inquiries.
- Managed multiple deliveries simultaneously while adhering to safety protocols and company policies.
- Adapted quickly to changing traffic conditions and delivery requirements for optimal service delivery.
Delivery Driver
Uber Eats
Hampton, VA
08.2022 - Current
- Delivered food orders promptly and efficiently to enhance customer satisfaction.
- Navigated routes using GPS systems to optimize delivery times and reduce delays.
- Communicated effectively with customers to confirm order details and address inquiries.
- Managed multiple deliveries simultaneously while adhering to safety protocols and company policies.
Rideshare Driver
Uber
Hampton, VA
08.2022 - Current
- Delivered safe and efficient rides while maintaining high customer satisfaction ratings.
- Navigated diverse routes using GPS technology to optimize travel time and enhance passenger experience.
- Ensured vehicle cleanliness and maintenance, adhering to safety protocols and enhancing customer satisfaction
- Adapted to changing traffic patterns and weather conditions, demonstrating strong problem-solving skills in real-time situations.
Shopper
Instacart
Hampton, Virginia
01.2022 - Current
- Selected and gathered items accurately based on customer orders.
- Ensured quality of products by inspecting freshness and packaging integrity.
- Utilized mobile app for efficient order management and delivery tracking.
- Collaborated with team members to optimize shopping processes and workflows.
- Communicated effectively with customers regarding substitutions and order updates.
Courier
Roadie
Hampton, VA
06.2023 - 01.2024
- Delivered packages efficiently while adhering to safety protocols.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated with customers to confirm delivery details and address inquiries.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
DoorDash
Hampton, VA
06.2021 - 01.2024
- Delivered food orders promptly and efficiently to enhance customer satisfaction.
- Navigated routes using GPS systems to optimize delivery times and reduce delays.
- Communicated effectively with customers to confirm order details and address inquiries.
- Managed multiple deliveries simultaneously while adhering to safety protocols and company policies.
- Adapted quickly to changing traffic conditions and delivery requirements for optimal service delivery.
Delivery Driver
GrubHub
Omaha, NE
04.2019 - 02.2023
- Delivered food orders promptly and efficiently to enhance customer satisfaction.
- Navigated routes using GPS systems to optimize delivery times and reduce delays.
- Communicated effectively with customers to confirm order details and address inquiries.
- Managed multiple deliveries simultaneously while adhering to safety protocols and company policies.
- Adapted quickly to changing traffic conditions and delivery requirements for optimal service delivery.
Courier
Courier Concepts
Hampton, VA
03.2019 - 06.2021
- Delivered packages efficiently to multiple locations within designated timeframes.
- Ensured accurate handling and documentation of shipments throughout delivery process.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with dispatchers to confirm delivery schedules and address issues.
- Adapted quickly to changing routes and priorities based on real-time conditions.
- Utilized GPS systems to optimize delivery routes and enhance efficiency.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Contacted customers to confirm delivery details and locations.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Delivery Driver
Fast Guys
Omaha, NE
01.2019 - 06.2021
- Delivered food orders promptly and efficiently to enhance customer satisfaction.
- Navigated routes using GPS systems to optimize delivery times and reduce delays.
- Communicated effectively with customers to confirm order details and address inquiries.
- Managed multiple deliveries simultaneously while adhering to safety protocols and company policies.
- Adapted quickly to changing traffic conditions and delivery requirements for optimal service delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
High School Diploma -
Central High School
Omaha, NE05-2024
Associate - Business Administration
Valencia Community College
Orlando, FL06-2006
Associates - Business Administration
Bethune Cookman University
Daytona Beach, FL06-2006
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Love to drive for a living its not a job im doing what I love to do best career ever You want meet anyone more passionate about making deliveries
- I have 8 years experience of delivering products, packages and food to happy customers
- Time management
- Excellent driving skills
- Package handling
- Clean driving record
- GPS and route planning
- Time sensitive deliveries
- Heavy lifting
- Package pickup and delivery
- Attention to confidentiality
- Smartphone usage
- Deadline adherence
- Sorting
- Dispatch collaboration
Certification
Im also Hippa and Blood Born Pathogens certified.
Timeline
Courier
Amazon Flex
07.2025 - Current
Courier
Senpex
12.2023 - Current
Delivery Driver
GoPuff
06.2023 - Current
Courier
Roadie
06.2023 - 01.2024
Delivery Driver
Uber Eats
08.2022 - Current
Rideshare Driver
Uber
08.2022 - Current
Shopper
Instacart
01.2022 - Current
Delivery Driver
DoorDash
06.2021 - 01.2024
Delivery Driver
GrubHub
04.2019 - 02.2023
Courier
Courier Concepts
03.2019 - 06.2021
Delivery Driver
Fast Guys
01.2019 - 06.2021
High School Diploma -
Central High School
Associate - Business Administration
Valencia Community College
Associates - Business Administration
Bethune Cookman University