Jacob McKinney
West Allis,WI
Summary
Goal-oriented manager with distinguished experience in business to business sales and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while growing a customer base.
Overview
12
12
years of professional experience
Work History
Inside Sales Manager
Lannon Stone Products
01.2019 - Current
- Responsible to Director of Sales and CFO to ensure I quoted jobs accurately and timely
- Built a CRM program within Google Sheets, ensuring that every one of the 2,000 + quotes I created was followed up on promptly
- Generate customers using public job boards, online databases, and visiting job sites in the field
- Managed current client relations and built trust with new clientele
- Result - Increased sales by $12,543,183 from 2021 to 2024
- Implemented an Excel file to ensure each location could correctly input price increases or decreases based on the ever-changing fuel prices set forth by the Energy Information Administration
- Result: Decreased back office rebills by 63%
- Created products based on specifications from many general contractors and worked with quality control to mix in-stock products properly to create specialty mixes to meet customers' needs
- Result: unlocked a new market of the Athletic Field building, creating seven new customers and $1,543,667 worth of business.
Senior Account Manager
Transport Logistics
04.2015 - 12.2018
- Responsible to the Sales Manager for providing constant growth through outside and inside sales and managing a $7,000,000+ customer base
- Generate customers using referrals, social media, and online databases
- Managed current client information and built new relationships with established clients
- Result: Increased recent sales from $2,857,957 in 2016 to $5,160,929 in 2018
- Introduced 39 new clients to Transport Logistics in 21 months, averaging 1300 orders annually
- Resurrected 12 dormant accounts
- Result: Those five accounts' combined revenue is $2,100,000+
- Cold calling off a manually built list of leads
- Result: 39 new clients in the past 21 months with gross revenue equalling $5,160,929
- Initiated new order entry procedures and customer retention strategies for the sales team, resulting in organized lists of client contacts to serve their needs better.
Front Office Manager, Licensed Insurance Agent
State Farm
11.2014 - 04.2015
- Front office customer service
- Manage daily outgoing call list
- Process account payments
- Licensed Life, Accident & Health and Casualty insurance agent.
Call Center Specialist
Captel, Inc.
05.2014 - 01.2015
- Provided real-time captions to hard-of-hearing customers.
Sales Associate
Walgreens's
09.2012 - 05.2014
- Photo Specialist
- Customer Service/Cashier
- Stock various areas of the store.
Machine Operator
Superior Tool and Die
05.2012 - 08.2012
- Measure different lengths/widths of sheet metal
- Used a Blanchard grinder to cut metal to size.
Education
Business Management
UW – Parkside
Kenosha, WI01.2015
MATC Oak Creek, WI
Oak Creek, WI01.2012
South Milwaukee High School
South Milwaukee, WI01.2010
Skills
- Account Acquisition
- Sales Statistics Analysis
- Sales Presentations
- Sales Quota Management
- Rapport and relationship building
- Competitor Analysis
- Client Base Retention
- Sales strategy development
- Sales process optimization
- Customer Relationship Building
- Customer surveying
- B to B sales
References
available on request
Timeline
Inside Sales Manager
Lannon Stone Products
01.2019 - Current
Senior Account Manager
Transport Logistics
04.2015 - 12.2018
Front Office Manager, Licensed Insurance Agent
State Farm
11.2014 - 04.2015
Call Center Specialist
Captel, Inc.
05.2014 - 01.2015
Sales Associate
Walgreens's
09.2012 - 05.2014
Machine Operator
Superior Tool and Die
05.2012 - 08.2012
Business Management
UW – Parkside
MATC Oak Creek, WI
South Milwaukee High School
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