Jacob McKinney | 23 Years Old
Mantua
Summary
Proven to excel in high-pressure environments, I leveraged my expertise in observation and exceptional customer service at many casino environments to enhance customer experiences. My reliability and keen observation skills ensured rule adherence and smooth operations, establishing a trustworthy reputation. My background also includes being extremely extroverted and a lover of people, through all of my career endeavors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Parx Casino
06.2023 - 08.2024
- Operating a smooth and correct gambling experience and game for multiple guests at a time making sure everything is under complete control.
- Enforcing game rules in a calm and professional matter making sure no person or person(s) are violating any rules.
- Calculating payouts in a correct matter.
- Providing excellent and polite service to any person of the gambling age who chooses to play at Wherever I am stationed for the day.
- Maintaining table appearance ensuring chips and cards are where they are suppose to be as well as having a clean table.
- Greeting and saying goodbye to guests in the happiest of ways possible.
Carpenter Apprentice
Classic Sport Floors
04.2022 - 04.2023
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Planned and executed work with proper tools and materials to maximize productivity.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
- Cut materials according to specifications in preparation for installation.
Table Games Dealer
Rivers Casino
03.2021 - 03.2022
- Operating a smooth and correct gambling experience and game for multiple guests at a time making sure everything is under complete control.
- Enforcing game rules in a calm and professional matter making sure no person or person(s) are violating any rules.
- Calculating payouts in a correct matter.
- Providing excellent and polite service to any person of the gambling age who chooses to play at Wherever I am stationed for the day.
- Maintaining table appearance ensuring chips and cards are where they are suppose to be as well as having a clean table.
- Greeting and saying goodbye to guests in the happiest of ways possible.
Table Games Dealer
Harrah's Philadelphia
01.2020 - 01.2021
- Operating a smooth and correct gambling experience and game for multiple guests at a time making sure everything is under complete control.
- Enforcing game rules in a calm and professional matter making sure no person or person(s) are violating any rules.
- Calculating payouts in a correct matter.
- Providing excellent and polite service to any person of the gambling age who chooses to play at Wherever I am stationed for the day.
- Maintaining table appearance ensuring chips and cards are where they are suppose to be as well as having a clean table.
- Greeting and saying goodbye to guests in the happiest of ways possible.
Food Delivery Manager
Picassos Pizzeria
10.2018 - 10.2019
- Correctly maintain multiple orders making sure every order is correct and delivered in a sufficient amount of time.
- Maintaining a schedule for multiple drivers to follow / knowing the days they are scheduled to be there.
- Maintain above satisfactory cleaning needs to the surrounding areas in the restaurant to make sure guests have the best dining experience possible.
Taco Bell Crew Member
Taco Bell Corporation
09.2017 - 09.2018
- Prepare food at the most sufficient level while maintaining customer needs and happiness at a professional level.
- Maintain above satisfactory cleaning to the kitchen and surrounding lobbies to ensure a clean dining experience for guests.
- Handle and calculate multiple cash / credit card transactions in a correct and professional way to maintain proper currency etiquette.
Education
Diploma -
Clearview Regional High School
Mullica Hill, NJ06.2020
Skills
- Extreme reliability and punctuality
- Above and beyond customer service skills with multiple years in service industries
- Above satisfactory observation skills with the ability to follow directions and listen to instructions correctly
- Trustworthy word and reputation as to always treat others with respect and kindness
- Expertise with money handling and calculation
Certification
- OSHA Certified.
Timeline
Table Games Dealer
Parx Casino
06.2023 - 08.2024
Carpenter Apprentice
Classic Sport Floors
04.2022 - 04.2023
Table Games Dealer
Rivers Casino
03.2021 - 03.2022
Table Games Dealer
Harrah's Philadelphia
01.2020 - 01.2021
Food Delivery Manager
Picassos Pizzeria
10.2018 - 10.2019
Taco Bell Crew Member
Taco Bell Corporation
09.2017 - 09.2018
Diploma -
Clearview Regional High School
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