Jacob McKinney | 23 Years Old
Mantua
Summary
Proven to excel in high-pressure environments, I leveraged my expertise in observation and exceptional customer service at many casino environments to enhance customer experiences. My reliability and keen observation skills ensured rule adherence and smooth operations, establishing a trustworthy reputation. My background also includes being extremely extroverted and a lover of people, through all of my career endeavors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Parx Casino
Bensalem, PA
06.2023 - 08.2024
- Operating a smooth and correct gambling experience and game for multiple guests at a time making sure everything is under complete control.
- Enforcing game rules in a calm and professional matter making sure no person or person(s) are violating any rules.
- Calculating payouts in a correct matter.
- Providing excellent and polite service to any person of the gambling age who chooses to play at Wherever I am stationed for the day.
- Maintaining table appearance ensuring chips and cards are where they are suppose to be as well as having a clean table.
- Greeting and saying goodbye to guests in the happiest of ways possible.
Carpenter Apprentice
Classic Sport Floors
West Berlin, NJ
04.2022 - 04.2023
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Planned and executed work with proper tools and materials to maximize productivity.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
- Cut materials according to specifications in preparation for installation.
Table Games Dealer
Rivers Casino
Philadelphia, PA
03.2021 - 03.2022
- Operating a smooth and correct gambling experience and game for multiple guests at a time making sure everything is under complete control.
- Enforcing game rules in a calm and professional matter making sure no person or person(s) are violating any rules.
- Calculating payouts in a correct matter.
- Providing excellent and polite service to any person of the gambling age who chooses to play at Wherever I am stationed for the day.
- Maintaining table appearance ensuring chips and cards are where they are suppose to be as well as having a clean table.
- Greeting and saying goodbye to guests in the happiest of ways possible.
Table Games Dealer
Harrah's Philadelphia
Chester, PA
01.2020 - 01.2021
- Operating a smooth and correct gambling experience and game for multiple guests at a time making sure everything is under complete control.
- Enforcing game rules in a calm and professional matter making sure no person or person(s) are violating any rules.
- Calculating payouts in a correct matter.
- Providing excellent and polite service to any person of the gambling age who chooses to play at Wherever I am stationed for the day.
- Maintaining table appearance ensuring chips and cards are where they are suppose to be as well as having a clean table.
- Greeting and saying goodbye to guests in the happiest of ways possible.
Food Delivery Manager
Picassos Pizzeria
Mantua, NJ
10.2018 - 10.2019
- Correctly maintain multiple orders making sure every order is correct and delivered in a sufficient amount of time.
- Maintaining a schedule for multiple drivers to follow / knowing the days they are scheduled to be there.
- Maintain above satisfactory cleaning needs to the surrounding areas in the restaurant to make sure guests have the best dining experience possible.
Taco Bell Crew Member
Taco Bell Corporation
Mantua, NJ
09.2017 - 09.2018
- Prepare food at the most sufficient level while maintaining customer needs and happiness at a professional level.
- Maintain above satisfactory cleaning to the kitchen and surrounding lobbies to ensure a clean dining experience for guests.
- Handle and calculate multiple cash / credit card transactions in a correct and professional way to maintain proper currency etiquette.
Education
Diploma -
Clearview Regional High School
Mullica Hill, NJ06.2020
Skills
- Extreme reliability and punctuality
- Above and beyond customer service skills with multiple years in service industries
- Above satisfactory observation skills with the ability to follow directions and listen to instructions correctly
- Trustworthy word and reputation as to always treat others with respect and kindness
- Expertise with money handling and calculation
Certification
- OSHA Certified.
Timeline
Table Games Dealer
Parx Casino
06.2023 - 08.2024
Carpenter Apprentice
Classic Sport Floors
04.2022 - 04.2023
Table Games Dealer
Rivers Casino
03.2021 - 03.2022
Table Games Dealer
Harrah's Philadelphia
01.2020 - 01.2021
Food Delivery Manager
Picassos Pizzeria
10.2018 - 10.2019
Taco Bell Crew Member
Taco Bell Corporation
09.2017 - 09.2018
Diploma -
Clearview Regional High School