Jacob Mejia
Perris,CA
Summary
Earnest individual with knowledge and experience in providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
5
5
years of professional experience
Work History
Mentor, At-Risk Youth
US Dream Academy
04.2023 - 06.2023
- Improved student engagement by developing and implementing mentorship programs tailored to the needs of at-risk youth.
- Enhanced communication skills among participants by leading group discussions and fostering open dialogue.
- Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
Tunnel Guide
Fast5Xpress Car Wash
02.2022 - Current
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for customers.
- Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality across the team.
Cook/Drive-Thru Cashier
Popeyes Louisiana Kitchen
08.2019 - 02.2022
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Team Member
Little Caesars
08.2020 - 04.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Dasher
DoorDash
01.2020 - 12.2020
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
Picker Packer
Deckers Warehouse
06.2019 - 07.2019
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
Education
Bachelor of Science - Criminal Justice
La Sierra University
Riverside, CA06.2023
Skills
- Fluent in Spanish
- Interpersonal Skills
- Active Listening
- Efficient Multitasking
- Computer Skills
- Collaboration and Teamwork
- Intrapersonal Skills
- Cultural Competency
Timeline
Mentor, At-Risk Youth
US Dream Academy
04.2023 - 06.2023
Tunnel Guide
Fast5Xpress Car Wash
02.2022 - Current
Team Member
Little Caesars
08.2020 - 04.2021
Dasher
DoorDash
01.2020 - 12.2020
Cook/Drive-Thru Cashier
Popeyes Louisiana Kitchen
08.2019 - 02.2022
Picker Packer
Deckers Warehouse
06.2019 - 07.2019
Bachelor of Science - Criminal Justice
La Sierra University
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