JACOB MELNYCHUK
San Jose,CA
Summary
For years, I have been building myself both professionally and academically. A combination of extensive workplace experience and understanding the fundamentals of science and human interaction has brought me to a point where I feel confident in saying that I make a great asset to any area I am pursuing professionally. If I am applying to a position, it is not random selection, it is because I have extensively researched the position and I feel that it falls in line with my passion, abilities, and future as a professional.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Operations Manager
Dr. Tom Yarema, MD
Soquel, CA
07.2023 - 01.2024
- Improved patient satisfaction by streamlining clinical operations and implementing efficient processes.
- Enhanced staff productivity through effective training programs and performance management strategies.
- Reduced operational expenses by optimizing resource allocation and managing budgets prudently.
- Ensured regulatory compliance with timely audits, thorough documentation, and prompt corrective actions.
- Clinical Tasks to include but not limited to assisting in procedures, IVs, Blood Draws, Laser Treatment, etc.
Chief Executive Officer
Delta Medics LLC/Trinity Medics LLC
01.2019 - 02.2023
- Delta Medics was my response to the COVID-19 pandemic in 2019
- I was working as needed on various construction sites throughout Nashville, TN as a site EMT
- I saw what was wrong with the day-to-day duties of caring for the workers
- I took matters into my own hands, as I knew I could do better
- Within 6 months I went from working for a multi-million-dollar corporation to being their #1 competition
- I branched from construction projects to any event/workplace/TV series/film etc
- Spearheaded product innovation efforts, bringing new products to market faster than competitors while maintaining quality standards.
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
Emergency Medical Technician
Vanderbilt University Hospital Level One Trauma Center
08.2017 - 05.2019
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
Emergency Care Technician
St Thomas Hospital
07.2015 - 07.2017
- Enhanced patient satisfaction by providing high-quality emergency care and support in a timely manner.
- Contributed to improved team efficiency by assisting with triage, patient assessment, and documentation tasks.
- Ensured seamless patient flow through the emergency department by coordinating bed assignments and room preparation.
- Administered first aid, CPR, and other life-saving procedures under the supervision of medical professionals, resulting in positive patient outcomes.
- Maintained a safe environment for patients and staff by adhering to strict infection control practices and safety protocols.
- Collaborated with multidisciplinary healthcare teams to coordinate appropriate interventions and treatment plans for patients in crisis situations.
- Provided emotional support to patients and their families during challenging moments in the emergency department setting.
- Assisted physicians with diagnostic tests, such as EKGs and blood draws, improving decision-making processes for patient care plans.
- Reduced response times by efficiently transporting patients within the hospital facility or between healthcare institutions when needed.
- Demonstrated strong clinical skills while conducting thorough assessments of vital signs, medical histories, and presenting symptoms for accurate triage placement.
- Improved communication between patients, families, and healthcare providers by serving as an empathetic listener and effective communicator during difficult times.
- Continuously updated knowledge of emergency care best practices through ongoing professional development opportunities and training sessions to provide optimal care for patients.
- Participated actively in quality improvement initiatives within the emergency department setting to enhance overall performance metrics.
- Supported nursing staff by maintaining clean workspaces, stocking necessary supplies, and promptly addressing any issues or concerns.
- Promoted a culture of safety by identifying potential hazards and implementing corrective actions in accordance with hospital policies and procedures.
- Managed challenging situations involving agitated or disoriented patients with professionalism and appropriate de-escalation techniques to ensure the safety of all involved parties.
- Contributed to a positive work environment through active engagement in team meetings, collaborative problem-solving efforts, and mutual support among colleagues.
Psychiatric Care Technician
Trust Point Hospital Behavioral Health
02.2015 - 07.2015
- Enhanced patient care by implementing individualized treatment plans and monitoring progress.
- Reduced incidents of self-harm by establishing a safe and therapeutic environment for patients.
- Provided crisis intervention services, deescalating volatile situations and maintaining safety.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients.
- Assisted in administering medications, ensuring proper dosage and adherence to prescribed regimens.
- Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
- Conducted group therapy sessions, fostering positive communication and social skills among patients.
- Supported patients'' daily living needs such as hygiene, nutrition, and mobility for improved overall wellbeing.
- Monitored vital signs and reported any abnormalities to medical staff promptly for timely interventions.
- Educated families on psychiatric disorders, treatment options, and coping strategies to support loved ones effectively.
- Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Provided therapeutic activities to assist with patient development.
- Monitored patient behavior and immediately reported changes to supervising physician.
Registered Medical Assistant and Certified Phlebotomist
Vanderbilt Hospital Pediatrics/ Adult Bariatrics
06.2014 - 01.2015
- Enhanced patient care by efficiently performing routine tests and measurements.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Assisted in training and onboarding new phlebotomists.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Registered Medical Assistant
Google Health Clinic
05.2013 - 06.2014
- Enhanced patient care by efficiently performing routine tests and measurements.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Promoted overall wellness within the community by participating in outreach programs that provided education on healthy lifestyles.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Registered Medical Assistant and Certified Phlebotomist
Apple Inc. Health Center and Facebook Inc. Health Center/Powered by Crossover Health
12.2012 - 05.2013
- This was a great experience for me because it was like being at the center of the world in technology and medicine
- Enhanced patient care by efficiently performing routine tests and measurements.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Provided exceptional customer service to patients from diverse backgrounds, addressing concerns or questions related to their blood tests professionally and informatively.
- Participated in quality assurance initiatives, consistently identifying areas for process improvement within the lab setting.
- Updated knowledge regularly through continuing education courses, staying current on industry trends and advancements in phlebotomy techniques.
- Collaborated with interdisciplinary teams of healthcare professionals to ensure smooth coordination of care plans involving blood testing requirements.
- Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
- Streamlined the collection process by effectively managing appointment schedules for multiple healthcare providers.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
Registered Medical Assistant
Health Now Medical Center Celiac Disease Specialists
08.2012 - 12.2012
- Enhanced patient care by efficiently performing routine tests and measurements.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Promoted overall wellness within the community by participating in outreach programs that provided education on healthy lifestyles.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Registered Medical Assistant and Public Relations Specialist
Stanford Oncology with Valley Medical Oncology Consultants
11.2011 - 06.2012
- Enhanced patient care by efficiently performing routine tests and measurements.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
Naval Hospital Corpsman (8404)
United States Navy
01.2009 - 01.2011
- Enhanced patient care by providing top-notch medical assistance and supporting doctors during examinations.
- Improved patient satisfaction by delivering compassionate care and addressing individual concerns or needs.
- Administered medications and treatments accurately, ensuring proper dosage and timely administration for optimal results.
- Assisted in surgical procedures, maintaining a sterile environment and managing surgical instruments with precision.
- Provided emergency medical support during critical situations, stabilizing patients until further intervention could be administered.
- Assessed medical conditions of patients in pre-hospital settings.
- Educated public on emergency medical services.
- Immobilized patient for placement on stretcher and ambulance transport.
- Delivered emotional support to patients and families.
- Handled patient transfers from one medical facility to another.
- Performed medical tests and collected samples for laboratory analysis.
- Dispensed medications and monitored patient reactions.
- Administered CPR, oxygen and other life-saving medical treatments.
- Collaborated with medical doctors and other healthcare professionals.
- Educated patients and families about health conditions and treatments.
- Utilized medical instruments to perform minor surgeries and other procedures.
- Performed basic laboratory tests and collected specimens for further analysis.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Administered medications through injections and IVs in compliance with physician orders.
- Updated medical records in EMR system and double-checked data for accuracy.
- Supported healthcare initiatives through active community outreach efforts, educating the public on various health-related topics.
- Assisted in the development of patient care plans, offering valuable input based on clinical observations and expertise.
- Participated in ongoing professional development opportunities to stay current on industry best practices, ultimately elevating the quality of patient care provided.
- Promoted a positive work environment through effective teamwork and open communication among colleagues across departments.
- Contributed to the development of new training materials for incoming Hospital Corpsmen, enhancing overall knowledge within the department.
- Participated in countless mission based training exercises including going through Fleet Marine Force training with the Marine Corps leading to earn the title of "Doc" with my Marine Corps Unit.
Education
Bachelor of Science - Biology (Physiology Concentration)
Middle Tennessee State University
Skills
- New Market Penetration
- Consulting
- Regulatory Compliance
- Project Management
- Change Management
- Strategic Planning
- Risk Management
- Fiscal Management
- Cash Management
- Business Planning
- Business Start up
- Organizational Management
- Staff Management
- Contract Management
- Policy Development
- Market Strategies
- Administrative Leadership
- Financial Leadership
- Operational Oversight
- Account Management
- Risk Assessments
- Profit & Loss
- Business Alliances
- Business Administration
- Process Improvements
- Operational Leadership
- Relationship Management
- Policy Development and Optimization
Certification
- ER Technician
- Registered Medical Assistant
- Certified Phlebotimist
- Naval Hospital Corpsman (Medic) FMF 8404
Conversational Spanish and Ukrainian
I am comfortable speaking basic medical Spanish with patients and I am currently in my 3rd month of conversational Ukrainian education.
Languages
Ukrainian
Elementary
Spanish
Limited Working
Timeline
Clinical Operations Manager
Dr. Tom Yarema, MD
07.2023 - 01.2024
Chief Executive Officer
Delta Medics LLC/Trinity Medics LLC
01.2019 - 02.2023
Emergency Medical Technician
Vanderbilt University Hospital Level One Trauma Center
08.2017 - 05.2019
Emergency Care Technician
St Thomas Hospital
07.2015 - 07.2017
Psychiatric Care Technician
Trust Point Hospital Behavioral Health
02.2015 - 07.2015
Registered Medical Assistant and Certified Phlebotomist
Vanderbilt Hospital Pediatrics/ Adult Bariatrics
06.2014 - 01.2015
Registered Medical Assistant
Google Health Clinic
05.2013 - 06.2014
Registered Medical Assistant and Certified Phlebotomist
Apple Inc. Health Center and Facebook Inc. Health Center/Powered by Crossover Health
12.2012 - 05.2013
Registered Medical Assistant
Health Now Medical Center Celiac Disease Specialists
08.2012 - 12.2012
Registered Medical Assistant and Public Relations Specialist
Stanford Oncology with Valley Medical Oncology Consultants
11.2011 - 06.2012
Naval Hospital Corpsman (8404)
United States Navy
01.2009 - 01.2011
Bachelor of Science - Biology (Physiology Concentration)
Middle Tennessee State University