- Virtual Reality
- Video Gaming
- 3D Printing
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Graphic Design
- Music
- Photography
- Fashion
- Creative Writing
- Fundraising Events
- Animal Welfare Advocacy
Jacob Merrill
Willoughby,OH
Summary
Adept at maximizing efficiency and enhancing customer satisfaction, I leveraged my problem-solving skills and customer service expertise at DoorDash, Walmart, and McDonald's. My ability to manage multiple tasks and maintain professionalism under pressure led to significant improvements in delivery accuracy and customer loyalty. Skilled in safe driving and proficient with point of sale systems, I consistently exceeded performance expectations.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Food Delivery Driver
DoorDash
01.2024 - 04.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Cashier
Walmart
05.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Trainer
Mcdonalds
03.2022 - 11.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
No Degree -
Chardon High School
Chardon, OH03-2024
Skills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Safe Driving
- Food handling
- Good Driving Record
- Late Shift Availability
- Valid Driver's License
- Point of sale system
Interests
Timeline
Food Delivery Driver
DoorDash
01.2024 - 04.2024
Cashier
Walmart
05.2023 - 12.2023
Crew Trainer
Mcdonalds
03.2022 - 11.2022
No Degree -
Chardon High School