Jacob Meyer
Cedar Rapids,IA
Summary
Results-driven Fulfillment Lead with expertise in shipping coordination and warehouse operations. Proven track record in optimizing workflows and training teams to enhance productivity and ensure compliance with safety standards. Very reliable and hardworking with the ability to adapt and adjust to the given task or circumstance. Eager and fast learner who demonstrates great work ethic and is an outstanding listener and follower of instructions.
Overview
11
11
years of professional experience
Work History
Fulfillment Lead
Target
Cedar Rapids, IA
07.2021 - Current
- Led fulfillment operations, optimizing workflows to enhance order processing efficiency.
- Trained and mentored team members on best practices and safety procedures.
- Implemented inventory management systems to track stock levels and reduce discrepancies.
- Coordinated cross-functional teams to ensure timely product availability for customers.
- Monitored performance metrics, identifying trends to drive continuous improvement initiatives.
- Ensured compliance with company policies and safety standards across all operations.
- Facilitated communication between departments to resolve issues impacting fulfillment timelines.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Handled production picking, packing and shipping orders.
- Oversaw maintenance of warehouse equipment, ensuring timely repairs and replacements to minimize downtime.
- Managed, motivated and monitored team of 30+ associates every shift.
- Implemented performance metrics to track individual progress and identify areas for improvement within the team.
Fulfillment Expert
Target
Cedar Rapids, IA
06.2016 - 07.2021
- Oversaw inventory management processes to ensure accurate stock levels and product availability
- Streamlined order fulfillment procedures, enhancing workflow efficiency across multiple departments
- Trained and mentored new team members on operational best practices and safety protocols
- Implemented process improvements that reduced order processing times significantly
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Prepared and checked outbound shipments for accuracy.
- Kept work areas neat, clean and free from debris.
- Greeted store customers and discussed needs.
Cart Attendant
Target
Cedar Rapids, IA
11.2015 - 06.2016
- Ensured carts were available and accessible for customer convenience throughout store premises.
- Maintained cleanliness and organization of cart corrals to enhance shopping experience.
- Assisted customers in locating items, providing exceptional service and support.
- Collaborated with team members to streamline cart retrieval processes, improving efficiency.
- Conducted routine inspections of carts for safety and functionality, ensuring operational standards.
- Trained new staff on best practices for cart management and customer engagement techniques.
- Implemented strategies for efficient cart collection during peak hours, maximizing productivity.
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Removed broken and unserviceable carts from inventory for repair.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Offered carts to patrons.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
- Demonstrated strong attention to detail when inspecting carts for potential hazards or damage before returning them to circulation.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Collected carts left in parking areas and returned to retail stores.
- Promoted a positive shopping experience through friendly interactions and assistance with customer needs.
- Increased safety by promptly reporting any damaged or unsafe carts for repair or replacement.
- Provided excellent customer service by assisting shoppers with locating items, answering questions, and offering directions within the store.
- Utilized company-provided equipment safely and effectively while performing daily tasks such as cart retrieval or transport.
- Completed other assigned duties such as stocking shelves or bagging groceries when necessary, demonstrating versatility within the role.
- Contributed to increased efficiency during high-volume periods by responding promptly to requests for additional carts from management or team members.
- Contributed to team efforts by participating in store-wide clean-up and organization initiatives.
- Increased availability of carts for customers by quickly responding to peak shopping times.
- Maintained cleanliness and organization inside store, contributing to positive shopping environment.
- Assisted in managing cart storage areas, ensuring they were organized and accessible.
- Supported loss prevention efforts by monitoring and reporting suspicious activities.
- Assisted in loading purchases into customer vehicles, ensuring seamless checkout experience.
- Managed lost and found items in the cart area, ensuring proper documentation and retrieval processes.
- Ensured safety protocols were followed, regularly inspecting and reporting any cart damage.
Education
High School Diploma -
Prairie High School
Cedar Rapids, Iowa05.2014
Skills
- Picking and packing
- Stock organization
- Warehouse operations
- Inspection skills
- Stock replenishment
- Shipping coordination
- Time management
- Loading and unloading
- Shipping and receiving
- Equipment troubleshooting
- Dependable and reliable
- Multitasking
Accomplishments
Routinely had a top three Fulfillment team in productivity in the district for Target. Along with being top 3 lowest in Item not Found percentage for the district.
Timeline
Fulfillment Lead
Target
07.2021 - Current
Fulfillment Expert
Target
06.2016 - 07.2021
Cart Attendant
Target
11.2015 - 06.2016
High School Diploma -
Prairie High School