Jacob Moncayo
Spring Hill,TN
Summary
Diligent and results-oriented professional with experience at Olive Garden - Darden Restaurants, where I excelled in quality control and team coordination. Demonstrated problem-solving skills by managing peak period demands with a high accuracy rate, enhancing customer satisfaction and repeat business. Known for punctuality, attention to detail, and fostering positive customer relationships, contributing to a productive and efficient work environment.
Overview
1
1
year of professional experience
Work History
BOH Line Cook
Olive Garden - Darden Restaurants
03.2024 - Current
- Grilled meats and seafood to customer specifications.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier
Panda Express
06.2023 - 02.2024
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Data Science
Middle Tennessee State University
Murfreesboro, TN05-2028
High School Diploma -
Summit Highschool
Spring Hill, TN05-2024
Skills
- Punctual and honest
- Quality control
- Problem-solving
- Team coordination
- Time management
- Active listener
- Attention to detail
Timeline
BOH Line Cook
Olive Garden - Darden Restaurants
03.2024 - Current
Cashier
Panda Express
06.2023 - 02.2024
Bachelor of Science - Data Science
Middle Tennessee State University
High School Diploma -
Summit Highschool
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