Jacob Moody
Escondido,CA
Summary
Resourceful professional with a background in direct sales and customer engagement. Known for maximizing productivity and completing tasks efficiently. Possess specialized skills in persuasive communication, strategic planning, and customer relationship management. Excel in utilizing empathy, active listening, and adaptability to enhance customer interactions and achieve results.
Overview
10
10
years of professional experience
Work History
Canvasser
G&H Solutions
San Diego
03.2025 - 06.2025
- Created and Implemented impactful sales strategies to increase product sales with existing customer.
- Identified customer needs to provide appropriate product solutions.
- Created customer presentations based on customer requirements.
- Responded to customer questions and objections to address concerns and build rapport.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
- Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
- Discussed customer feedback with management to optimize customer experience.
- Attracted customers and generated sales using promotional materials.
- Located and targeted potential customers with successful cold-calling techniques.
Customer Service Representative
Circle K
Escondido, CA
08.2022 - 03.2024
- Responded to customer requests for products, services, and Company information.
- Cross-trained and backed up other customer service representative.
- Trained new personnel regarding company operations, policies and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Canvasser
Expert Marketing
San Diego
08.2021 - 06.2022
- Organized and attended events to promote products and services to potential customers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Advertised product and service offerings via social media.
- Responded to customer questions and objections to address concerns and build rapport.
Concrete Laborer
Royal Homes
Camden, MO
11.2020 - 05.2021
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Trained new laborers in crew processes and safety behaviors.
- Demolished and repaired old concrete surfaces.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Installed forms for shaping, insulating, or creating decorative effects in concrete.
- Cut, chipped, or sawed concrete to create desired shapes.
Manager
Tierra Cultivada
Iberia, MO
07.2020 - 05.2021
- Improved marketing to attract new customers and promote business.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Customer Service Cashier
Dbh Enterprises
Escondido
10.2018 - 08.2020
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
Operator
Self Employed
Escondido, CA
06.2015 - 02.2019
- Performed general equipment maintenance and repair to minimize downtime.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Painter
So Cal Painting
San Diego, CA
06.2015 - 07.2018
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Mixed and blended paints according to specified colors and consistency.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Repaired drywall and plaster prior to painting.
Education
Miracosta College
Oceanside, CADiploma -
Montecito High School
Ramona, CASkills
- Door-to-door sales
- Sales pitch development
- Documentation
- Sales expertise
- Customer Service
- Fast Learner
- Follow Directions
- Punctual
- Customer relationship management
- Team collaboration
- Issue resolution
- Problem solving
- Time management
- Client relationship building
- Sales experience
- Flexibility
- Multitasking
Timeline
Canvasser
G&H Solutions
03.2025 - 06.2025
Customer Service Representative
Circle K
08.2022 - 03.2024
Canvasser
Expert Marketing
08.2021 - 06.2022
Concrete Laborer
Royal Homes
11.2020 - 05.2021
Manager
Tierra Cultivada
07.2020 - 05.2021
Customer Service Cashier
Dbh Enterprises
10.2018 - 08.2020
Operator
Self Employed
06.2015 - 02.2019
Painter
So Cal Painting
06.2015 - 07.2018
Miracosta College
Diploma -
Montecito High School