Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Worldwide Wine And Spirits
06.2021 - Current
Strategized innovational promotional projects including social media engagement and local events such as tastings/samplings with the community.
Implemented competitive prices on popular items to promote customer satisfaction and retail competition.
Mastered mPower liquor store PoS (Point of Service) systems to handle sales ranging from $5,000 to $50,000 per shift.
Coordinated daily with sales representatives and merchandisers on completing orders for the week, setting up tastings/sampling events in store, and setting up seasonal displays.
Liquor Store Associate
Worldwide Wine And Spirits
06.2016 - 06.2021
Warmly welcomed new and returning customers of around 70-200 guests per day and developed relationships resulting in customer loyalty.
Maintained a clean and organized inventory and curated displays of rotating seasonal items.
Familiarized myself with over 3,000 liquor, beer, and wine products along with rotating specials to give customized recommendations to guests.
Meticulously handled mPower liquor store PoS transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
Education
Bachelor of Arts - Business Economics
University of Connecticut
Storrs, CT
05.2021
Skills
Credit Terms Determination
Mathematical Calculation and Reasoning
Pricing and Markdowns
Inventory Tracking and Management
Advertising Campaign Development
Customer service and engagement
Team building and leadership
Relationship building and management
Certification
Wine & Spirit Education Trust (WSET) - Level 1 Award in Spirits, Level 2 Award in Spirits.
Timeline
Assistant Store Manager
Worldwide Wine And Spirits
06.2021 - Current
Liquor Store Associate
Worldwide Wine And Spirits
06.2016 - 06.2021
Wine & Spirit Education Trust (WSET) - Level 1 Award in Spirits, Level 2 Award in Spirits.
Bachelor of Arts - Business Economics
University of Connecticut
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