Jacob Mothershed
Evansville,Indiana
Summary
Dynamic and adaptable professional with over 8 years of experience across diverse industries and populations. Expertise in management, leadership, and effective communication, consistently driving team success and fostering collaboration. Detail-oriented with a strong focus on problem-solving and strategic planning, complemented by exceptional analytical abilities and time management skills. Proficient in leveraging technology to enhance productivity and streamline processes, ensuring optimal results in every endeavor.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Care Leader
Homefront Health Care
Evansville, IN
12.2025 - 04.2026
- Streamlined scheduling management across various platforms, ensuring efficient coordination for 30+ clients and caregivers.
- Engaged with client families and multidisciplinary teams to enhance client care quality.
- Enhanced communication strategies across multiple offices within first month of employment.
- Oversaw recruitment, onboarding, and guidance of personnel to enhance team performance.
- Developed targeted training sessions focused on improving staff competencies and overall performance.
- Collaborated with interdisciplinary teams to ensure comprehensive patient support services.
- Mentored junior staff, fostering professional development and enhancing team capabilities.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Assisted with new hire processing and existing training programs.
- Navigated tight deadlines and resource constraints through effective personnel management and targeted focus on essential tasks.
- Facilitated improved team productivity by optimizing communication channels and executing effective project management strategies.
Paralegal
Indiana Legal Services
Evansville, Indiana
01.2024 - 11.2025
- Prepared legal documents and filed them in court.
- Maintained legal calendar, scheduling appointments and interviews and providing reminders of court appearances.
- Handled sensitive and proprietary information with discretion and confidentiality.
- Assisted with trial preparation activities such as document management, witness coordination and exhibits organization.
- Drafted and reviewed documents related to legal proceedings.
- Provided administrative support to the Legal Department by preparing correspondence, organizing files, conducting research and maintaining databases.
- Facilitated communication between clients, witnesses and experts associated with legal matters.
- Organized large volumes of data into an easily retrievable format for review by attorney staff members.
- Prepared case summaries, chronologies of facts and other materials for use in legal proceedings.
- Reviewed contracts for accuracy prior to submission to parties involved in transactions or disputes.
- Researched and analyzed case law to support legal arguments.
- Met with clients to conduct interviews and gain case information.
- Investigated facts with thorough research of public records and internet sources.
- Directed law office operations to maintain seamless attorney schedules.
Social Services Director
Solarbron Nursing and Rehabilitation
Evansville, Indiana
04.2023 - 10.2023
- Facilitated inter-agency communication between various departments within an organization or across organizations.
- Organized regular meetings with team members to review progress towards goals.
- Implemented strategies that promoted cultural sensitivity when working with diverse populations.
- Interviewed new residents to record social and health histories and complete intake assessments.
- Observed patient behaviors to discover any needed psychiatric or social services.
- Coordinated services for clients with community resources and service providers.
- Managed staff of social workers, counselors, and other professionals in providing direct services.
- Served as advocate for patient by providing follow-up services and coordinating discharge and aftercare planning.
- Identified opportunities for improvement in existing policies and procedures related to social services delivery.
- Researched and implemented home health care options for eligible residents upon discharge.
- Provided case management services as needed to ensure clients receive appropriate care and support.
Recuperative Care and Medical Respite Program Manager
United Caring Services
Evansville, IN
08.2021 - 04.2023
- Oversaw the efficient, effective, safe, and sanitary operations of United Caring Services Medical Respite and Recuperative Care Program
- Coordinated admission into the MR/RC program from medical providers and provided case management services to MR/RC guests
- Developed and implemented care plans and discharge plans
- Trained care staff in medication procedure and management.
- Responsible for updating, adjusting, and authoring new program policies as needed
- Responsible for coordinating with other leadership team members in the UCS Day Shelter as well as the Men’s & Women’s Night Shelters to ensure accurately address guests' needs outside of normal business hours
- Coordinated with a multitude of various medical, social, and legal service providers as part of multiple interdisciplinary teams.
- Developed and implemented organizational policies and procedures for facility and medical unit.
- Analyzed facility activities and data to aid planning, risk management and to improve service utilization.
- Prepared activity reports to inform management of status and implementation plans of programs, services and quality initiatives.
- Conducted recruitment, hiring and training of personnel.
- Developed instructional materials and conducted in-service and community-based educational programs.
- Managed change in integrated health care delivery systems, such as work restructuring, technological innovations and shifts in focus of care.
- Established work schedules and assignments for staff, accorded to workload, space and equipment availability.
- Consulted with medical, business and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans and promote health programs.
- Monitored use of diagnostic services, inpatient beds, facilities and staff to promote effective use of resources and assessed need for additional staff, equipment and services.
Case Manager
AIDS Resource Group
Evansville, IN
01.2019 - 02.2021
- Developed individualized, flexible and quality care plan which serves to link the client with the appropriate community health and human services and programs
- Assisted clients in applying for entitlement programs such as SNAP, HIV Medical Services, and other relevant benefits
- Maintained client confidentiality at all times and attended all relevant community meetings and outreach events.
- Kept abreast of case management practices and engagement strategies through professional development.
- Troubleshot problems with operational and clinical procedures, improving patient outcomes.
- Promoted chronic disease management concepts, health screening, and preventive health initiatives to targeted patients.
- Documented patient progress to maintain record of case activity and generate statistical reports.
- Leveraged electronic medical records to document and track case management services and referrals.
- Facilitated referrals to collaborative specialty health providers to drive continuity of care.
- Developed and maintained partnerships with local organizations for supportive services opportunities.
- Recorded client sessions and followed procedures to upload recordings for quality assurance review.
- Cultivated and maintained effective communication with members of interdisciplinary care team.
- Advocated for patients in healthcare or social service environments to promote wellness and autonomy.
- Met health and human services needs using various implementation and evaluation techniques.
- Met directly with client to assess needs and develop individualized continuing care plan in collaboration with physician.
- Utilized motivational interviewing skills for patient engagement in case management plan of care.
- Identified at-risk populations using approved screening tool and followed established reporting procedures.
- Spoke to community groups to explain and interpret agency purposes, programs and policies.
- Established and maintained relationships with other community agencies and organizations to meet community needs and avoid duplication of services.
Direct Care Staff
Apex Behavioral Services
Evansville, IN
09.2018 - 01.2019
- Assisted adults with intellectual disabilities with goal achievement, communicate effectively with parents and guardians, work with difficult situations to maximize progress of the client
- Collaborated with a behavioral specialist to plan activities for the client to work on specific skills such as verbal communication
- Communicated with individual clients on a one-on-one basis to set personal goals.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Administered bedside and personal care, such as ambulation and personal hygiene assistance.
- Directed patients in simple prescribed exercises or in use of braces or artificial limbs.
- Entertained, conversed with and read aloud to patients to keep mentally healthy and alert.
- Prepared and maintained records of client progress and performed services.
- Observed physical and mental condition, intake and output and exercise to monitor client condition.
- Evaluated client's needs to plan for continuing services.
- Facilitated and participated in transporting clients to physicians' offices or recreational outings.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Coordinated with doctors and registered nurses to develop care plans for clients.
- Cleaned and organized client's living quarters to make living conditions more hospitable.
- Provided clients with communication assistance, typing correspondence and obtaining information for them.
Assistant Director
High Ropes Course, Camp Wayne for Girls
Preston Park, PA
06.2017 - 08.2018
- Supervised the daily operation of high ropes course, a low ropes course, and a rock-climbing wall
- Instructed climbing, rappelling, and led team building exercises for campers and camp staff
- Drafted & executed weekly 5-7 day programs including bad weather plans & alternate programming
- Trained a team of 5 counselors in safety & belay training, low ropes/high ropes facilitation, & facilitating team building exercises.
- Developed training modules and documentation to improve efficacy of staff training.
- Corresponded with senior camp management to measure goal achievement and determine areas of improvement.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Minimized staff turnover through appropriate orientation, training, and weekly check-in meetings.
- Developed existing team into high productivity, results-oriented unit through creative initiatives.
- Directed ropes counselors on effective methods, operations and procedures
- Identified operational process inefficiencies to recommend necessary improvements.
- Implemented and developed operational standards, policies and procedures.
- Created weekly schedules based on predicted staffing needs, and employee requests.
- Conducted quality, timely performance feedback and performance appraisals.
Education
B.S - Professional Studies, Psychology
University of Southern Indiana
05-2018
Skills
- Interviewing skills
- Multicultural sensitivity
- Written and verbal communication
- Proficient in Microsoft Office Suite
- Problem-solving abilities
- Team building
- Public relations
- Administrative management
- Program evaluation
- Motivating teams
- Cross-functional collaboration
- Operations management
- Staff development
- Process monitoring and improvement
- Employee motivation
Accomplishments
- Supervised team of 30+ staff members.
- Achieved better company wide communication through effectively helping with identifying weak points within team communication and creating a plan that each team member was able to follow.
- Helped stabilize office and staff while still bringing on new clients and team members.
Certification
- First Aid Certification
- CPR Certification
- AED Certification
Personal Information
- Willing To Relocate: 1
- Availability: Willing to relocate.
- Visa Status: Authorized to work in the US for any employer
Authorized To Work
in the US for any employer
Timeline
Quality Care Leader
Homefront Health Care
12.2025 - 04.2026
Paralegal
Indiana Legal Services
01.2024 - 11.2025
Social Services Director
Solarbron Nursing and Rehabilitation
04.2023 - 10.2023
Recuperative Care and Medical Respite Program Manager
United Caring Services
08.2021 - 04.2023
Case Manager
AIDS Resource Group
01.2019 - 02.2021
Direct Care Staff
Apex Behavioral Services
09.2018 - 01.2019
Assistant Director
High Ropes Course, Camp Wayne for Girls
06.2017 - 08.2018
B.S - Professional Studies, Psychology
University of Southern Indiana