Madison Ruch
West Palm Beach
Summary
Investigative professional with experience conducting internal and external theft investigations, surveillance review, incident documentation, and law enforcement collaboration. Skilled in analyzing behavioral trends, reviewing digital evidence, conducting investigative interviews, and maintaining accurate case documentation. Strong background in photography, documentation accuracy, confidentiality, and evidence-related reporting. Seeking to leverage investigative experience and analytical skills in a Crime Scene Investigator position within law enforcement.
Overview
8
8
years of professional experience
Work History
District Asset Protection Leader / Emerging Leader
CVS
West Palm Beach
01.2026 - Current
- Conduct investigations related to internal theft, fraud, policy violations, and operational loss events.
- Review CCTV footage and other digital evidence to identify theft activity, suspicious behavior, and investigative leads.
- Analyze operational and behavioral data to identify patterns, anomalies, and emerging theft trends across multiple locations.
- Conduct investigative interviews with employees regarding theft, misconduct, and policy violations while documenting findings accurately.
- Collaborate with local law enforcement regarding external theft investigations, incident follow-up, and case support.
- Maintain accurate incident reports, investigative documentation, and case submissions through Auror reporting systems.
- Train and support 27 store managers on investigative procedures, loss prevention awareness, evidence documentation, and reporting compliance.
Store Manager
CVS
West Palm Beach
06.2018 - Current
- Lead operations in a high-volume retail environment while consistently achieving operational goals, performance metrics, and compliance standards.
- Supervised, coached, and developed team members through regular performance feedback and accountability conversations, fostering a culture of continuous improvement.
- Identified theft patterns and operational vulnerabilities; implemented loss prevention strategies that enhanced overall security and minimized risk.
- Conducted hiring, onboarding, and training for new employees, ensuring compliance with company policies and operational procedures to facilitate smooth integration.
Education
Bachelor of Science - Forensic Investigations
Keiser University
West Palm Beach, FL10-2027
Associate of Arts - Marketing
Strayer University
06-2025
Skills
- Loss prevention
- Investigative techniques
- Surveillance techniques
- Evidence documentation
- Data analysis
- Operations management
- Team leadership
- Interviewing skills
Timeline
District Asset Protection Leader / Emerging Leader
CVS
01.2026 - Current
Store Manager
CVS
06.2018 - Current
Bachelor of Science - Forensic Investigations
Keiser University
Associate of Arts - Marketing
Strayer University