Jacob Nelson
Saint Paul,MN
Summary
Results-driven professional with expertise in relationship development, sales strategy, and cross-functional collaboration. Proven ability to drive revenue growth and enhance partner training initiatives. Self motivated comfortable working alone or collaboratively.
Overview
16
16
years of professional experience
Work History
Community Specialist (S4)
Apple
Minneapolis, Minnesota
11.2024 - Current
- Trained partner staff on product features and customer service techniques to enhance performance.
- Managed communications with channel partners, ensuring alignment on strategies and goals.
- Conducted training sessions for partners, focusing on product offerings and benefits.
- Coordinated regular meetings with partners to review performance metrics and develop strategies.
- Collaborated with partner leadership to improve targeted sales skills, driving revenue growth in retail locations.
- Executed Sales Motions from HQ team to field, increasing knowledge and sales skills across partners.
Area Sales Manager (LASC)
Apple
Minneapolis, Minnesota
09.2012 - 11.2024
- Created strategic sales plans to drive market penetration and revenue growth.
- Conducted training sessions for sales team to enhance product knowledge and selling techniques.
- Analyzed market trends to uncover new opportunities and strengthen competitive positioning.
- Generated comprehensive reports on sales volume, revenue growth, and competitive landscape weekly, monthly, and quarterly.
- Fostered strong relationships with partner Market and Store leadership teams to support growth strategies.
- Maintained collaboration with internal Account Executives to align on partner strategic objectives.
Apple Solutions Consultant
Apple
Minneapolis, Minnesota
10.2009 - 09.2012
- Delivered personalized technical support for Apple products to diverse customer base.
- Conducted product demonstrations to improve customer engagement and understanding.
- Collaborated with leadership and sales teams on initiatives to enhance customer experience.
- Led workshops promoting new product launches and features effectively.
- Facilitated training sessions for end users on efficient usage of various Apple products.
- Achieved year-on-year growth at single consumer location over multiple years while increasing attach rates on Apple Software.
Education
Associate of Applied Science - Audio Enginnering & Production
Institute of Production & Recording
Minneapolis, MN05-2008
Associate of Arts - General
Ridgewater College
Willmar, MN05-1999
Skills
- Relationship management and development
- Partner engagement and collaboration
- Performance analysis and reporting
- Strategic planning and execution
- Data tracking and analysis
- Presentation skills and storytelling
- Training and development
- Cross-functional influence
- Self-motivation
- Effective communication
Accomplishments
Superior Performance Award 2012
Affiliations
Regional Apple Shop Deployement Lead 2014-2019
Timeline
Community Specialist (S4)
Apple
11.2024 - Current
Area Sales Manager (LASC)
Apple
09.2012 - 11.2024
Apple Solutions Consultant
Apple
10.2009 - 09.2012
Associate of Applied Science - Audio Enginnering & Production
Institute of Production & Recording
Associate of Arts - General
Ridgewater College