Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
-Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
-Managed customer relations and customer service through daily communication and interaction.
-Cultivated customer loyalty, promoted repeat customers and improved sales
-Recommended items to customers based on specific needs and explained features and benefits
-Developed and administered instructional materials for 300 plus Marines.
- Maintained state and base regulations for environmental health and safety.
- Managed operation of the main facility and follow on paperwork.
- Over the course of managing the site, it never received a single violation.
- Oversaw a team of marines to maintain 8 multi-million dollar vehicles.
- Taught marines how to correctly maintain and operate Light Armored Vehicles.
- Led marines in combat and reconnaissance training.
- Vehicle Commander of a Light Armored Vehicle over a team of marines who operate a single vehicle.
- Driver of a Light Armored vehicle
- Maintained readiness of 100% for 6 Light Armored Vehicles
- Gunner of a 25mm Bushmaster Chain Gun
- Crossed trained with Mortar Systems, TOW missile systems, and many different weapon systems that the Marine Corps has to offer.
- Basic Training, or Boot camp,
- Infantry Training Battalion
- Light Armored Vehicle Training Course
FAA Airframe Certification
FAA Airframe Certification