- Martial Arts
- Gym workouts
Jacob Nyland
Gainesville,NY
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at Sweetberries. Proven ability to exceed productivity goals and enhance customer satisfaction through exceptional service. Skilled in point-of-sale systems and inventory management, with a meticulous approach that reduces errors and optimizes kitchen efficiency. Adaptable and collaborative team player.
Overview
2
2
years of professional experience
Work History
Cashier
Sweetberries
09.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted in training new cashiers on operational procedures and service standards.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Reduced processing errors by meticulously following transaction procedures.
Crew Kitchen Staff Member
SweetBerries
09.2023 - Current
- Prepared and assembled menu items according to established recipes and safety standards.
- Maintained cleanliness and organization of kitchen equipment and workstations to ensure efficient operations.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Monitored inventory levels and assisted in restocking supplies as needed to maintain kitchen efficiency.
Education
Santa Fe College
Gainesville, FL05-2028
Skills
- Organizational proficiency
- Meticulous attention to detail
- Strong work ethic
- Skilled in managing stress
- Effective verbal communication
Interests
Timeline
Cashier
Sweetberries
09.2023 - Current
Crew Kitchen Staff Member
SweetBerries
09.2023 - Current
Santa Fe College
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